While many managers work hard to construct and deliver timely behavioral feedback, few spend time working on their feedback culture. As a result, performance feedback is transactional—given on a one-off basis, but it doesn't propel growth and learning across the entire group. Here are some tips to strengthen your team's feedback culture.
Join me and a cast of your peers from across industries and organizations on Friday, 5/12, at noon central for the latest Leadership Caffeine Jam Session, when we come together for an hour to identify and develop solutions for some of the most vexing challenges all managers face
While we regularly focus on feedback as an individual performance tool, it's also a critical communication tool for driving improvement across groups and for processes and initiatives. Yet, this important, honest communication is in short supply in too many organizations.
We're at an all-hands, and all brains required time in our world, and the pressure is on those who manage to tap into the potential of their team members and teams. The Manager's Operating System is a powerful tool to help create engagement and build high-performance.
In a recent global workshop series, two groups of individuals added their international flavor to the challenging conversations, topics, and guidance. I share the highlights below.
Rethinking the Operating System Needed for Manager Success Late last year, I shared an article at SmartBrief on Leadership, introducing the idea of the Manager's Operating System—a set of core programs or instructions that must be present to create a healthy working environment and support manager and team success. I like the operating system metaphor [...]
It's time to replace the tired, outdated model we have for identifying, developing, and tasking managers. Given the complexity of our environment today, we need to find new ways to harness the creative and productive power of inspired people, not send them running out the door or leave them idling in place.
Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There's good reason—it's a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.
Preoccupying on the past in feedback conversations generates stress. Instead, focus on leveraging experiences and outcomes to design for improved effectiveness in the future.
Journaling is one of the most powerful continuous improvement tools we can use in our working lives, yet many are unsure of how to get started. Here's some guidance and twenty journaling prompts to help:
