In the world of unnatural career acts, shifting from contributor to manager is at the top of the difficulty list. Here are five things you can do as a manager of new(er) managers to help them take off successfully.
The Leadership Caffeine Blog
My Summer 2023 Professional Reading List
Here are my top choices for my personal Summer 2023 Professional Reading list.
How to Create a Quality Feedback Culture that Supports Learning and Growth
While many managers work hard to construct and deliver timely behavioral feedback, few spend time working on their feedback culture. As a result, performance feedback is transactional—given on a one-off basis, but it doesn’t propel growth and learning across the entire group. Here are some tips to strengthen your team’s feedback culture.
A Unique (free) Manager Development Event—Friday, May 12 at Noon Central
Join me and a cast of your peers from across industries and organizations on Friday, 5/12, at noon central for the latest Leadership Caffeine Jam Session, when we come together for an hour to identify and develop solutions for some of the most vexing challenges all managers face
The Culture, Strategy, and Performance Killing Spiral of Poor or No Feedback
While we regularly focus on feedback as an individual performance tool, it’s also a critical communication tool for driving improvement across groups and for processes and initiatives. Yet, this important, honest communication is in short supply in too many organizations.
A Manager’s Operating System and How it Guides Them
We’re at an all-hands, and all brains required time in our world, and the pressure is on those who manage to tap into the potential of their team members and teams. The Manager’s Operating System is a powerful tool to help create engagement and build high-performance.
Six Big Insights from the Global Challenging Conversations Workshops
In a recent global workshop series, two groups of individuals added their international flavor to the challenging conversations, topics, and guidance. I share the highlights below.
Designing A Bug-Free Operating System for Great Managers
Rethinking the Operating System Needed for Manager Success Late last year, I shared an article at SmartBrief on Leadership, introducing the idea of the Manager's Operating System—a set of core programs or instructions that must be present to create a healthy working...
The Old Model of Manager is Broken—It’s Time to Start Fresh
It’s time to replace the tired, outdated model we have for identifying, developing, and tasking managers. Given the complexity of our environment today, we need to find new ways to harness the creative and productive power of inspired people, not send them running out the door or leave them idling in place.
A Simple, Powerful Fix for Feedback Problems on Your Team
Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There’s good reason—it’s a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.










