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First-Time Manager #8—Meet the Peers

First-Time Manager #8—Meet the Peers

Your promotion to front-line manager places some distance between you and your team members, however, it also offers you an entirely new peer group: other front-line managers. This article offers six ideas for you to jump-start your networking activities with your new peers.

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Helping Your First-Time Manager Start-Up Successfully

Helping Your First-Time Manager Start-Up Successfully

Look around you, and you’ll see that your front-line managers are accountable for the lion’s share of people managing in your organization. Whether you call them supervisor or manager, these individuals are responsible for the teams delivering customer support,...

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First-Time Manager #7—Beware Attempting to Fix a Difficult Employee

First-Time Manager #7—Beware Attempting to Fix a Difficult Employee

Your good intentions to help that difficult employee change can lead to a major misfire on your part. Recognize that it is not your job to fix a difficult employee, but rather to provide the tools, environment, timeline and accountability for the individual to change. The results are up to the individual and the implications of failure must be clear.

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Two New Mentoring Programs for First-Time Managers

Two New Mentoring Programs for First-Time Managers

The transition from contributor to manager is awkward, clumsy, and filled with potential pitfalls. My two new First-Time Manager mentoring programs are designed to help ease the transition and increase the odds of success.

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First-Time Manager #5—Asking Versus Telling

First-Time Manager #5—Asking Versus Telling

It’s easy to fall into the trap of telling versus asking. Telling is fast and ensure that the work gets done to your standards. It’s also the height of laziness and a profoundly powerful way to show your lack of respect for your team members. Try asking instead of telling. You will be surprised with the results.

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Focus on First-Time Managers #3—Overcoming the Discomfort of Delivering Feedback

Focus on First-Time Managers #3—Overcoming the Discomfort of Delivering Feedback

Cultivating the skills and confidence to navigate constructive (negative) and positive feedback discussions is a game changer for any manager. Unfortunately, most first-time managers have received little to no training for this important performance tool. The good news is that armed with an understanding of the building blocks of effective feedback discussions and ample practice, you can learn to master this important management skill.

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Focus on First Time Managers #2—Avoid These 9 Mistakes

Focus on First Time Managers #2—Avoid These 9 Mistakes

I can predict with near certainty the likely mistakes you will make as a first-time manager. While no one learns to manage or lead without making mistakes, these nine potentially dangerous missteps are easy to avoid with a bit of advance warning. Consider this your advance warning.

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