by Art Petty | Jan 4, 2010 | Leadership, Leadership Caffeine, Leading Change, Management Innovation, Strategy
Far too many leaders that I encounter lack awareness of the broader forces swirling around their firms, their customers and those shape-shifting clusters that we describe as industries. Given the hurricane like market and societal forces buffeting our globe today, a...
by Art Petty | Nov 29, 2009 | Leadership, Leadership Caffeine, Management Innovation, Strategy
Participate in or monitor enough management team conversations and you will invariably conclude that it’s darned hard for these teams to spend quality time discussing external issues. The gravitational pull of internal “stuff” is overwhelming and resists all attempts...
by Art Petty | Sep 2, 2009 | Management Innovation
Note from Art, OK, this is a bit of a rant on the state of customer service in some firms. If you find the topic disagreeable, leave me an e-mail or dial my phone and press 1 to… Perhaps my age is showing here, but sometimes, you just need human contact! For customer...
by Art Petty | Jul 17, 2009 | Decision-Making, Leadership, Leading Change, Management Innovation, Product Management, Project Management, Strategy
Note from Art: this post was prompted based on my general rankling at the annual migration of corporate teams to strategy offsites. There are more effective ways to get organizations focused and moving than this traditionally dysfunctional, low-outcome event, and the...
by Art Petty | Jun 25, 2009 | Leadership, Leading Change, Management Innovation
Many leaders are lousy collaborators. It doesn’t seem to matter that they spend a great deal of time encouraging, coaching and facilitating collaboration between their team members and across functional boundaries. When it comes time for Leader A to work with Leader B...
by Art Petty | Jun 9, 2009 | Decision-Making, Leadership, Management Innovation
Gary Hamel offers a post well worth reading on “Why Success Often Sows the Seeds of Failure,” in his Management 2.0 blog at the Wall Street Journal. He takes some tough and well-earned shots at the narrow-minded thinking of executives that foments the eventual demise...
