by Art Petty | Nov 10, 2010 | Decision-Making, Leadership, Project Management
Note from Art: this intrepid reporter has spared no effort to observe at least three or four news reports on this topic. And note to executives and managers everywhere: get your act together on assessing, planning for and responding to customer catastrophes! By now,...
by Art Petty | Nov 8, 2010 | Decision-Making, Leadership, Leadership Caffeine, Leading Change, Management Innovation
The art and science of management is much about coping with risk. There are few certain outcomes in business, and that’s particularly true when we factor in the reality that people are darned complex and don’t always act rationally. More often than not, I see managers...
by Art Petty | Nov 1, 2010 | Career, Decision-Making, Leadership, Leadership Caffeine
I’ve not met a person yet that doesn’t need help from time to time, and this goes double for anyone in a leadership role. Leadership is frequently lonely and those that take their role seriously truly fret over decisions surrounded by ambiguity. The pressure to...
by Art Petty | Oct 26, 2010 | Decision-Making, Marketing, Product Management, Strategy
The article, “The Felt Need” by Dan and Chip Heath in the November, 2010 issue of Fast Company is worth the price of the annual subscription for it’s reminder value alone. The Heaths tackle a topic that just about all of us involved in selling, marketing or strategy...
by Art Petty | Oct 15, 2010 | Decision-Making, Leadership
If you’ve ever been the parent of the patient in a hospital, you know that you are hypersensitive to everything going on with your child. Spend a few weeks camping out in the hospital room, and you’ll feel like you’ve earned at least your first semester’s credits for...
by Art Petty | Sep 19, 2010 | Decision-Making, Leadership, Leadership Caffeine
Take a few minutes to think about the best leaders that you’ve ever worked for. What terms best describe them? Chances are the word “consistent” didn’t show up in the top five. Perhaps it should. Consistency may just be the very unsexy and uninspiring element to your...
