by Art Petty | Aug 17, 2010 | Career, Leadership
“Easy” is not a term that should be on your mind, except when it comes to improving the experience for your customers. Outside of making life easier for your customers, there are few circumstances where “easy” shows up or where you are...
by Art Petty | Aug 17, 2010 | Career, Leadership
For as long as I can remember, books have played a major role in my life. I still recall the day my Mom took me to the Hild Library in Chicago for my first library card. And I remember distinctly the scene a few months later, when she engaged in a vigorous discussion...
by Art Petty | Aug 16, 2010 | Leadership, Leadership Caffeine
You heard it here first. It’s OK to Have Some Fun as a Leader. Most of the popular press on leading and leadership focuses on the challenges, strain and pains of leading, leaving one to assume that signing on for the role is akin to a vow of chastity or at least a...
by Art Petty | Aug 13, 2010 | Leadership, Uncategorized
It’s easy to get caught up in departmental or team squabbles inside of organizations. My advice: stay clear, stay out of it and learn to think and act for yourself. Some functional squabbles are legendary. Sales versus Marketing. Marketing versus Development....
by Art Petty | Aug 13, 2010 | Career, Leadership
Jeffrey Pfeffer’s article, Power Play, in the July-August Harvard Business Review (fee) is interesting and relevant for everyone working inside organizations as well as for those individuals actively engaged in the development of leadership literature and course-work....
by Art Petty | Aug 10, 2010 | Career, Decision-Making, Leadership, Leadership Caffeine, Leading Change, Management Innovation
Note from Art: Sometimes we all need a kick in the seat of the pants. A great friend and talented product manager once offered in a moment of frustration that he viewed his principal job as one of “managing reduced expectations.” This brilliant, but depressing turn of...