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Management and Quality Lessons in the Airbag Recall

by Art Petty | Mar 24, 2016 | Art of Managing, Decision-Making, Strategy

With clear acknowledgement that I am just one of millions of consumers impacted by the Takata Airbag disaster (recall), I feel compelled to vent. I of course vent not by screaming, but by looking for the management lessons in the mess. There are more than a few...
Good Managers Watch the Actors, Not Just the Action

Good Managers Watch the Actors, Not Just the Action

by Art Petty | Mar 10, 2016 | Art of Managing, Leadership

In 30 years of marriage, my wife and I have disagreed on only a few issues of consequence. One of those is our taste in movies. (Hey, movies are consequential!) I am addicted to character study and she loves action movies. Because marriage is built on compromise, we...
What Videogame Designers Can Teach Us About Organizational Change

What Videogame Designers Can Teach Us About Organizational Change

by Art Petty | Feb 18, 2016 | Art of Managing, High Performance Management Teams, Leadership

We do not love change in our careers, jobs and organizations. That may be an understatement. Human resistance to unanticipated or uncontrollable change transcends the issues of power and politics and our place in the pecking order. This type of change is the stuff of...

Art’s Writing and Week in Review for February 13, 2016

by Art Petty | Feb 13, 2016 | Art of Managing, Career, Leadership

You could not have scripted a more fascinating reality show than the one unfolding in front of us thus far in 2016. The current tumult in the world of politics, geopolitical stress and economics finds me and I suspect many of you pining for quieter times. Nonetheless,...

Art of Managing—Change Your Field-of-View

by Art Petty | Feb 4, 2016 | Art of Managing, Leadership, Strategy

The next time you get to the end of the roll of paper towels, instead of immediately throwing the cardboard tube into the recycling bin,  channel your inner kid and put it up to your eye and use it as an imaginary telescope. Admit it, you did it. We all did. Wrapping...
Dear Corporate—Why We Hate Your Business Reviews

Dear Corporate—Why We Hate Your Business Reviews

by Art Petty | Jan 26, 2016 | Art of Managing, High Performance Management Teams, Strategy

In my considerable time working for and around large firms, I’ve been on the receiving end of exactly one good, constructive business review with a team from corporate. That makes the score approximately 119 lousy experiences to 1 that was worth a damn. I’ll rail at...
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