Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
How to Create a Quality Feedback Culture that Supports Learning and Growth
Is Feedback Transactional or Transformational in Your Environment? When I ask managers about the feedback environment on their teams, I get a lot of questions, starting with, "What do you mean?" While many managers work hard to construct and deliver timely behavioral...
How to Create a Quality Feedback Culture that Supports Learning and Growth
While many managers work hard to construct and deliver timely behavioral feedback, few spend time working on their feedback culture. As a result, performance feedback is transactional—given on a one-off basis, but it doesn’t propel growth and learning across the entire group. Here are some tips to strengthen your team’s feedback culture.
From the Archives: 5 Priceless Lessons from Amundsen and Scott
In preparation for an upcoming presentation, I’ve become a bit obsessed with studying the 1910 expeditions and race between Roald Amundsen and Robert Falcon Scott to 90-degrees South (the South Pole). The lessons for leaders and managers practically leap off the pages of this classic example of coping with risk, uncertainty and volatility. Here are 5 of the more noteworthy lessons gained from this jour
Looking Ahead: Changes at the Management Excellence Blog in 2014
Fresh off the heels of running my annual post on the need for leaders to eschew annual resolutions in favor of a continuous refresh, I’m contradicting myself just a bit with my “blogging resolutions” for the year. I like the idea of making the goals public. Nothing like visibility to promote accountability! Here are 5 resolutions I’m making for strengthening the Management Excellence blog in the upcoming year:
Best of Leadership Caffeine™: A Leader’s Resolutions are Calendar Blind
I’m as guilty as the next person of finding the impending resetting of the calendar a cathartic cleansing, where the failures of the past year are suddenly washed away and replaced by the empty and unknown space filled with promise and time stretching out in front of us. However, if you are motivated to serve as an effective leader, you cannot afford to fall victim to the boom and bust cycle of annual resolutions. Here are six key questions to arm you with critical insights about your own performance and to help you resolve to improve your performance daily:
A Leadership Lesson from Ebenezer Scrooge
Ebenezer Scrooge offers some timeless advice for leaders of all levels during his journey of reclamation in Dickens’ classic, A Christmas Carol:
Guest Post: Inside the Mind of an Ethical Leader
Ethical expectations are continuing to increase as we know more about the impact of our choices on others and the planet. As leaders, we have to stay sharp, not just in terms of best leadership practices, but also in terms of our ethical competence. Guest author, Linda Fisher Thornton shares her thoughts on the mind of an ethical leader and offers guidance for all of us on the 5 levels of ethical competence:
Hug a Front Line Leader Today and They’ll Hug Your Customers
it’s critical to regularly show your appreciation for the individuals operating at the front who translate all of the lofty ideas from corporate into activities that serve and please customers. 5 Big Reasons why Great Front Line Leaders are Priceless:
Part 2: Focus, Identity and the High Performance Management Team
While it’s reasonable to think that a group of intelligent, accomplished professionals…all peers, with deep individual expertise in their functional areas might be the stuff of a management dream team, reality suggests that we shouldn’t count on it. Here are two key challenges that must be overcome and 5 ideas to help jump-start senior management team performance:
Leadership Caffeine™: Get Your Team Moving on Change
The Leadership Caffeine series is 200 installments strong and is dedicated to every aspiring or experienced leader seeking ideas, insights or just a jolt of energy to keep pushing forward. Thanks for being along for the journey! -- We all know that leading and...
Decorum, Drinking and the Company Holiday Party
It’s time for my annual Scrooge-like post on how a few drinks at the wrong time can damage credibility and derail your prospects. This is a season filled with potential social traps and ripe with opportunities for awkward moments as we blend the ever-present and oft dreaded holiday event with the opportunity to drink with coworkers. Here are at least 6 big reasons to hold back at the office holiday party: