Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
Heartfelt Encouragement for the M.B.A. Graduates of 2023
Congratulations, You Made It! Now What? Wrapping up your M.B.A. is a milestone. If you're like most M.B.A. students who pursue their degrees part-time, this work has been a significant part of your life for several years. In my prior teaching in the M.B.A. program at...
Heartfelt Encouragement for the M.B.A. Graduates of 2023
Here’s some hard-won and heartfelt guidance for MBA graduates as I strive not to sound like every other commencement address out there. Use the ideas in great life and career health.
Just One Thing—Is it Time to Suspend Your Judgment in Hiring?
There’s an interesting article in the May, 2014 issue of Harvard Business Review, entitled, “In Hiring, Algorithms Beat Instinct.” According to the authors, we would be better served by letting algorithms do the heavy lifting before inserting our own bias-filled and easily distracted selves into the hiring equation. Provocative, yes, but I’m not convinced that it’s time to defer judgment to a test instrument. Here’s why…
Why Workplace Teams Struggle—And What to Do About It
Many workplace teams I observe are not much better than the typical nightmarish college class group project that most of us have lived through at one time or another. Here are 4 big reasons why workplace teams struggle and 9 ideas to help you do something about it:
Art of Managing—Sometimes You Have to Slow Down to Go Faster
Today’s management literature is filled with references to speed. If we’re following the trends, we’re all growing more “agile” and likely “lean” in the process. We’re working in “sprints” and “bursts,” and of course, we’re “teaming” whenever possible. All of this motion may be helping our waistlines, dancing moves and cardio health, but I’m not convinced that speed is always the right answer. Sometimes you just have to slow down to go faster.
Here are 4 key situations where pausing before acting makes good business sense:
Art of Managing—Shiny Objects and the Senior Management Team
One of the value killers found inside many organizations is the out of control pursuit of too many new initiatives. The root cause of this undisciplined pursuit of new initiatives rests squarely on the collective shoulders of the management team.
Just One Thing—Cultivate Your Project Leadership Skills
Understanding the discipline and tools of project management is now de rigueur for professionals with any intention of growing in their careers. However, when I take a close look at project teams that struggle (and too many do), it’s generally not the misapplication of project management tools or practices that are at the source of the problems. Most often, it’s the absence any visible form of project leadership.
Eliminate “I never heard that before” from Your Workplace Conversations
I’ve lost track of how many times I’ve heard the phrase, “I never heard that before,” or, its slightly more grammar challenged equivalent, “No one ever told me that before,” in response to performance feedback. It’s sad and annoying all at the same time to hear those words.
It’s Your Career: Learn to Embrace Ambiguity as Opportunity
I’ve long believed that one of the core capabilities of successful senior leaders and individual contributors is their ability to cope with and leverage ambiguity as a tool to create. While many of us stop or even freeze when faced with unfamiliar situations, others recognize the opportunity to leverage uncertainty as a means to showcase our problem-solving and informal leadership capabilities while solving a vexing workplace challenge. Here are 5 key do’s and don’ts when faced with an ambiguous situation in the workplace:
Guest Post: The Art of Cultural Fluency in Leadership
When it comes to navigating across differences, managers tend not to have the conversation. We recruit diverse people into our organizations and expect that they too, will figure out the rules. But goodwill and positive intent alone is not sufficient for tapping the potential of your multicultural talent. Without a more nuanced understanding of the differences between people, as well as tools to bridge the communication gaps, managers will be at a loss to bridge the distance between themselves and those who think differently.
Leadership Caffeine™: Use Daily Conversations to Promote Development
Too many bosses leave discussions about professional development to one or two occasions during the year, usually syncing them with the annual performance evaluations. Follow this formula and you’re doing your team members and your firm a tremendous disservice. Rather than keeping professional development talk locked to the calendar, I’m a big fan of frequent “on the fly” conversations that directly support an individual’s developmental needs and goals. Here are 6 ideas to help you jump-start more effective and more timely development discussions with your team members:

