Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
How to Create a Quality Feedback Culture that Supports Learning and Growth
Is Feedback Transactional or Transformational in Your Environment? When I ask managers about the feedback environment on their teams, I get a lot of questions, starting with, "What do you mean?" While many managers work hard to construct and deliver timely behavioral...
How to Create a Quality Feedback Culture that Supports Learning and Growth
While many managers work hard to construct and deliver timely behavioral feedback, few spend time working on their feedback culture. As a result, performance feedback is transactional—given on a one-off basis, but it doesn’t propel growth and learning across the entire group. Here are some tips to strengthen your team’s feedback culture.
Leadership Caffeine™—Your Job is to Clear the Path
The best gift you can provide to your team members is the gift of time. If you’ve got the right team members (with the right values), they’ll respond to your willingness to clear the path with enthusiasm, creativity and commitment. Here are 5 diagnostic questions to help remind you of your need to clear the path ahead for your team members:
Congratulations on the MBA! Now What? Some Key Do’s and Don’ts
All over the U.S., there’s a fresh new crop of MBA candidates preparing to say goodbye to their classmates as they wrap up what will be for many, the final phase of their academic careers. A key question on their minds is, “What’s next?” Here are 10 key Do’s and Don’ts for the newly minted MBA:
Just One Thing—Learn to Recognize Your Strengths
To the extent that we struggle to see our own weaknesses, we are remarkably naïve and blind to our strengths. This gap in our own view-of-self is in my experience more detrimental to career success and personal-professional satisfaction than the issues surrounding our alleged weaknesses. Here are at least 4 barriers that get in the way of seeing our own strengths:
Leadership Caffeine™—What to Do When the Mistakes Don’t Go Away
Mistakes in the workplace are inevitable. After all, we’re human, and try as we might to operate error free, our own software is far from perfect and we occasionally let one slip through the filters. In some circumstances, mistakes are a healthy part of the learning process. In others, they’re a sign that is something wrong on the personal front and you need to step in and offer help. And in other circumstances, they’re a sign that you’re not doing your job as a manager to maintain appropriate quality and accountability standards.
Just One Thing—Prosper by Making Time Every Day to Just Think
If your typical day resembles the one that most of us experience in the corporate environment, it’s a series of meetings interspersed with a series of transactional exchanges that might be better described as interruptions. There’s little of that elusive and precious asset called “quality time” on our calendars or in our days…and in reality, much of our daily lives are filled with what has been been described as “unproductive busyness. Here’s a reminder to create the downtime our brains and bodies need to recharge and place things in proper context.
Just One Thing—Is it Time to Suspend Your Judgment in Hiring?
There’s an interesting article in the May, 2014 issue of Harvard Business Review, entitled, “In Hiring, Algorithms Beat Instinct.” According to the authors, we would be better served by letting algorithms do the heavy lifting before inserting our own bias-filled and easily distracted selves into the hiring equation. Provocative, yes, but I’m not convinced that it’s time to defer judgment to a test instrument. Here’s why…
Why Workplace Teams Struggle—And What to Do About It
Many workplace teams I observe are not much better than the typical nightmarish college class group project that most of us have lived through at one time or another. Here are 4 big reasons why workplace teams struggle and 9 ideas to help you do something about it:
Art of Managing—Sometimes You Have to Slow Down to Go Faster
Today’s management literature is filled with references to speed. If we’re following the trends, we’re all growing more “agile” and likely “lean” in the process. We’re working in “sprints” and “bursts,” and of course, we’re “teaming” whenever possible. All of this motion may be helping our waistlines, dancing moves and cardio health, but I’m not convinced that speed is always the right answer. Sometimes you just have to slow down to go faster.
Here are 4 key situations where pausing before acting makes good business sense:

