Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
Seven Things Management Teams (Repeatedly) Get Wrong with Strategy Work
Strategy Process Dysfunction and Malfunction—Take Heed I’ve been exposed to strategy from my first days in product management to my work as a senior executive and now as a strategy advisor/facilitator. I’ve worked with every framework, most major (and quite a few...
Seven Things Management Teams (Repeatedly) Get Wrong with Strategy Work
I’ve observed just about every type of dysfunction or malfunction possible with strategy work. Here are the misfires I see most often. Take heed, get the right help, and do everything possible to avoid these tripping points. Your firm’s future and probably your job depends on it.
Just One Thing—The Hard Work of Pivoting To Purpose
Whether it’s a life-stage issue or a sign of the times, I seem to regularly run into individuals who are active in pursuit of vocations that focus on helping others. They are pivoting to purpose.
6 Reasons Why We Should Apply Game Design Approaches to Designing Workplaces
Imagine a world of work where your colleagues worked tirelessly to complete the hard work that keeps everything moving. They voluntarily stay late and even deprive themselves of sleep to ensure the work is done. Along the way, they collaborate at a moment’s notice to fend off enemies and slay the dragons that arise from unexpected locations, and they’re always working on their own skills development. Sound like fiction to you? Rather than fictional, perhaps it’s virtual—as in gaming. Yes, video gaming.
Art of Managing—Beware Lazy Approaches to the Hard Work of Strategy
“Not miscalculation, bad strategy is the active avoidance of the hard work of crafting a good strategy.” Richard Rumelt—Good Strategy/Bad Strategy Consider: “Our strategy is to be more profitable than our competitors.” “Our strategy is to grow from 10,000 to 100,000...
Leadership Caffeine™—Seeing and Observing
We spend an incredible amount of time immersed in a world of our own fabrication—the world as it feels and looks and acts from inside our organization’s walls. It’s not the culture that will kill you, it’s the view. It’s time to change it. Take off the blinders and look up and out further. Extend your focal point.
Just One Thing—Think Big(ger)
I confess to having cultivated a strong affinity for Big Thinkers in my advancing years as an executive. The flip-side of this growing affinity is my creeping impatience and dismissal of small thinkers. Given the scale and scope of the challenges in our world and in our industries and firms, small thinkers are a drag on the drive to change. And yes, life and our careers are too short to think small.
Assessing Power and Politics in Your Organization
Much of the writing about leadership leaves out two of the most critical topics: power and politics. That’s a problem, because the political environment defines the playing field and those with the power dominate the organization’s agenda. Ignoring these facts of organizational life is a formula for futility. Here’s a checklist of 10 questions to get you started on forming a better picture of your firm’s political environment:
Leadership Caffeine™—The Power of Simple Gestures
There are literally dozens of opportunities every day for you to make a difference. From the fundamental act of paying focused attention to a coworker, to offering a personal morning greeting or engaging in the acts of management such as: providing encouragement or delivering respectful, constructive feedback, these simple gestures have a big impact on the people and environment.
Just One Thing—The Future of Work Now Arriving
From radically changing business models to rampant creative destruction driven by digitization and globalization to a world where ideas are the primary form of capital and the purveyors of ideas move freely through this friction-free environment (think: gig economy), this emerging world of work and career has little resemblance to the one of even a mere decade-ago.
High Performance Management—All Strategy Work is Personal
Most businesses and most management teams flail and fail when it comes to the work of strategy. In today’s world, where the long-cycle strategy process has been replaced by short-bursts of experimentation and iteration, it’s essential to reduce the fail and flail by attacking the root causes of so much dysfunction with this work. Here are 7-Steps to to help the senior team get it right:

