Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
A return of the manager as a character in a horror story?
The toxic manager style is alive and functioning in too many organizations. In my practice, I hear from clients daily about the approaches and tactics of these managers—some responding to the pressures from above and others seemingly thriving in leading by...
A return of the manager as a character in a horror story?
The toxic manager style is alive and functioning in too many organizations. In my practice, I hear from clients daily about the approaches and tactics of these managers—some responding to the pressures from above and others seemingly thriving in leading by intimidation. This latter group—those thriving by promoting fear—are the stuff of evil characters in a horror story.
Why Vague Feedback is So Destructive and What to Do About It
Vague feedback is incredibly destructive to morale and performance. This article includes guidance to strengthen your delivery of quality feedback as well as suggestions if you are on the receiving end of vague feedback.
Difficult Decisions and Challenging Conversations—The Stuff of Leadership (and Organization) Success
Difficult decisions and challenging conversations are inextricably linked. You don’t get to the big decisions on strategy, structure, or talent without some tough discussions. Yet often, we as leaders fail to model the right behaviors. Here are eight ideas to help you and your team strengthen discussion and decision-making processes.
Leader: It’s Time to Develop Your Listening Muscle
One of the root causes of communication failure in the workplace is our inability to listen effectively. We’re typically distracted by our own thoughts, striving to multi-task, or, we annoyingly step all over the messages of others. However, we can improve our listening skills, and in the process, solve more problems and build performance. This article offers nine ideas to help strengthen your listening muscle.
A Framework to Help Managers Develop Emerging Leaders
There are few activities in our organizations more important than developing emerging leaders. A healthy, full pipeline of leadership talent is essential to sustain success and navigate a complex world. The Foundation + 4 Pillars framework helps guide managers in pursuit of this critical work.
Why You Need to Find Work that is Exhilarating
No job is perfect, however, when you manage to align your sense of purpose with a cause that brings this purpose to life, the work can be exhilarating at times and enjoyable all of the time. If time is running at a snail’s pace and there’s no joy in the work, it’s time to pursue a reset.
Q: How Long Will This Strategy Work Take?
In reality, the work of strategy is some of the most challenging thinking work a firm’s members will do. And truth be told, it’s never really finished. Strategy is a process, not an event, and the work of evaluating, diagnosing, and choosing are never-ending activities.
Maintaining Control When Feedback Discussions Take a Wrong Turn
Regardless of your best planning, careful observation, and deft delivery sometimes feedback discussions blow up in your face. Here are three common reactions and how to steer the feedback discussion back on track if you encounter them.
Leadership Caffeine—Strive for Your Best Leadership Self Daily
It’s easy to spend your working days in perpetual hair-on-fire mode. However, learning to lead effectively is a long-term continuous improvement project. Here are 10 ideas you can apply daily to strive to be your best leadership self.
Why Many Leaders Feel Like Misfits and What They Do About It
When you sign-on to lead, you turn in your “one of the gang” membership card. This can lead to feelings of disconnectedness and what I term: leadership misfit syndrome. Here are four ideas to help you move beyond this syndrome and strengthen your engagement and enjoyment of your role.