Hug a Front Line Leader Today and They’ll Hug Your Customers
it's critical to regularly show your appreciation for the individuals operating at the front who translate all of the lofty ideas from corporate into activities that serve and please customers. 5 Big Reasons why Great Front Line Leaders are Priceless:
Part 2: Focus, Identity and the High Performance Management Team
While it’s reasonable to think that a group of intelligent, accomplished professionals…all peers, with deep individual expertise in their functional areas might be the stuff of a management dream team, reality suggests that we shouldn’t count on it. Here are two key challenges that must be overcome and 5 ideas to help jump-start senior management team performance:
Leadership Caffeine™: Get Your Team Moving on Change
The Leadership Caffeine series is 200 installments strong and is dedicated to every aspiring or experienced leader seeking ideas, insights or just a jolt of energy to keep pushing forward. Thanks for being along for [...]
Decorum, Drinking and the Company Holiday Party
It’s time for my annual Scrooge-like post on how a few drinks at the wrong time can damage credibility and derail your prospects. This is a season filled with potential social traps and ripe with opportunities for awkward moments as we blend the ever-present and oft dreaded holiday event with the opportunity to drink with coworkers. Here are at least 6 big reasons to hold back at the office holiday party:
Politics and the New Leader
As your responsibility in guiding and managing others grows, you are increasingly involved in the organizational dialog around budgets, projects and talent. Congratulations, you've entered the political arena in your workplace where power and influence decide who goes where and which teams and projects are on the receiving side of new investment. Here are 3 ideas for playing in your firm's political arena while maintaining your integrity:
In Pursuit of the High Performance Senior Management Team: Part 1
Most senior management groups are teams in name only, but not in performance. Sadly, the costs to the organization of this failure to coalesce at the senior management level are heavy. Great functional performers are not automatically great team players, and the hard work of moving from a team by name to a team in performance is just that, hard work. In part 1, we kick off our series on creating high performance senior management teams with a look at some of the key conditions for successful teams and an exploration of the 4 key areas senior management teams fail and flail when it comes to pursuing high performance.
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