Wake-Up Calls for Managers
For the hard parts no one prepares you for
When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.
Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:
- Tough conversations
- Leading through uncertainty
- Building influence without authority
- Driving results through others
The Leadership Caffeine Blog
The Skills of Effective Diplomats Offer Guidance for Managers and Leaders
The New Model for Managers—Old School Diplomacy In a recent article at SmartBrief on Leadership, I suggested we replace our old, outdated management model with a new one right for this era. I even suggested we throw out the label "manager" in favor of something more...
The Skills of Effective Diplomats Offer Guidance for Managers and Leaders
In this article, I draw from history lessons to suggest a fresh model and set of skills based on old-school nation-state diplomacy to help today’s senior managers and organizational leaders navigate the challenges posed by varying constituent groups in our volatile era.
Just One Thing-Vary Your Routine For A Change
Routines are comfortable..and at the risk of being redundant, habit forming. Eventually, routines become mind numbing. Here are five ideas to help jump-start your thoughts on breaking the routine:
Leadership Caffeine™-7 Suggestions to Strengthen Your Group’s Performance
Performance counts. Efforts are nice, but ultimately, you are evaluated on the results of your team, not the amount of work you put into achieving your results. Here are 7 ideas to promote high performance with your team:
Leadership Caffeine™ Podcast-Getting Ahead with Joel Garfinkle
Unfortunately, good work alone is not always enough to stand-out from the crowd. In a noisy, competitive workplace, where others choose us for big projects and new opportunities, finding a way to stand-out…while not becoming one of those aforementioned obnoxious characters, is a fact of life. Joel Garfinkle, a leading executive coach, speaker and author, offers some excellent and practical guidance on this important but awkward topic in his latest book, Getting Ahead-Three Steps to Take Your Career to the Next Level.
6 Ideas to Help You Move Forward on What Matters
Whether professional or personal, it seems that most of us carry around ideas and dreams that inspire us and give us hope for our future. Unfortunately, many of us don’t do much more than think about those dreams as they age and then spoil in our mental cellars. Here are 6 slightly different ideas to help you get going on pursuing yours:
Don’t Get Blindsided by Organizational Politics
For all of us, ignoring this very real human behavior that manifests itself as organizational politics, is a sure-fire way to end up at best on the fringe of irrelevance, and at worst, to end up outside, wondering what happened. Here are 7 ideas you can apply to “play politics” and maintain your integrity:
Leadership Caffeine™ Podcast: Brook Manville on Judgment Calls
Run a literature search on decision-making, and you’ll find a broad range of content, much of it focused on the cognitive issues and traps surrounding the process, and the balance focused on the disasters so widely dissected in our culture. For a fresh and refreshing view, enter Tom Davenport and Brook Manville with their book, Judgment Calls-12 Stories of Big Decisions and the Teams that Got Them Right.
Leadership Caffeine™: Listen with Intent
Yesterday, a valued colleague described a fascinating professional interaction and used the phrase, “listening with intent.”While I imagine it is something on the level of “seek first to understand,” the phrasing works for me. It connotes a significant and deep personal investment in focusing on another human…something lacking from most of our interchanges in life and in the workplace.
Bringing Back Professional Courtesy
The issue of professional courtesy (or seeming lack thereof) came up at a recent networking group meeting. With permission, I’m sharing the spontaneous suggestion list we generated, including ideas for live and social media settings. Please add to the list and let’s all strive to put these into practice in real-time. At Least 15 Ideas to Help Bring Professional Courtesy Back:
The Cruel, Bitter and Crushing Taste of Dump-Truck Feedback
Right after avoiding it, the most commonly employed managerial strategy for dealing with feedback is, delaying it. The first approach is poor form… the latter approach is cruel.

