The Leadership Caffeine Blog
Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle
Southwest Airlines, Long a B-School Favorite For a couple of decades, Southwest Airlines was the business school case study of excellent management and people-focused leadership backed by brand-loyal customers who regularly sang the praises of this low-cost carrier....
Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle
There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. Deming is spinning in his grave over this one.
Art’s Leadership & Management Writing for the Week Ending 1/16/16
For this week, I served up articles on avoiding a leadership meltdown, succeeding with your first presentation to executives, conducting difficult conversations, achieving your leadership goals this year and wrapping your brain around the concepts and vocabulary of strategy. Enjoy the articles and use them in great leadership, management and career health!
Leadership Caffeine™—5 Signs You’re Heading for a Meltdown
Most senior leaders lack any form of an honest, effective and timely feedback loop, and when they succumb to the pressures of the role and begin to flail, things can go bad in a hurry. You should be on the lookout for these five warning signs suggesting that it’s time to hit the pause button before you suffer a leadership meltdown.
Art’s Leadership & Management Writing for the Week Ending 1/9/16
It’s been a busy week writing about leadership and management. In case you missed it, here’s the short form with links to this week’s work at Management Excellence and the Management and Leadership site at About.com. Enjoy!
Just One Thing—Don’t Fall Victim to Doom and Gloom
Instead of falling victim to the psychology of the herd and withdrawing or hunkering down in your business, seize upon the positives and make some of your own good news. Here are 6 tips to help your firm prosper in a period of doom and gloom:
Radical Candor—A Band-Aid for Lack of Accountability
Instead of tacking on what is likely to be a disastrous and potentially personally destructive program that breeds fear in an already dysfunctional workplace environment, make it simpler and teach and expect accountability from yourself and others.
Leadership Caffeine™—Fight to Eliminate Obstacles
Too many firms act as their own worst enemies by sustaining rules and processes that no longer apply and that block the freedom and flexibility of employees and teams to experiment and innovate. Effective leaders and managers work daily to change or eliminate these blockers. Here’s a dose of encouragement and some ideas for you to spark a healthy revolution of change in support of your team:
Art’s Leadership & Management Writing for the Week Ending 1/2/16
Every week I publish posts at the Management Excellence blog (Leadership Caffeine and others) and also at the Management & Leadership site at About.com. Here’s a quick recap list with links:
The Inner Game of Leading and Your New Year’s Resolutions
In a world characterized by change, uncertainty and overload, the context for effective leadership is dramatically different today than a few mere decades ago. Leaders must adapt and importantly, today’s leaders must provide that extra layer of support needed by team members to allow them to work at their best amidst the noise. Annual resolutions aren’t enough. Here are 4 ideas to help you refresh and reset on your leadership role every day:
Leadership Caffeine™—Aligning Your Efforts to Results Ratio
If you’ve ever worked incredibly hard only to have something run off the rails or just not generate the results you were after, you understand what an imbalance in the Efforts-to-Results ratio feels like. Here are some thoughts on aligning this equation in your favor:


