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A Manager’s Communication Rules for Survival and Success

By |2018-04-29T19:50:08-05:00April 29th, 2018|Art of Managing, Challenging Conversations, Leadership, Leadership Power-Ups, Product Management|

A day in the life of a manager is a day spent navigating challenging communication situations. Successful managers understand the importance of building their messages using the three legs of the communication stool. They also understand how to apply six key rules and tools to succeed in challenging communication situations.

Management Excellence Toolkit: Better Design for Workplace Discussions

By |2017-12-08T07:54:33-06:00May 23rd, 2011|Challenging Conversations, Decision-Making, Project Management|

Getting to a good decision on big issues is challenging. Navigating the discussions leading up to a decision however, often resembles something on the difficulty of slogging through the Amazonian jungles in search of a mythical lost city made of gold. If you survive the process, you are bound to come out a very different person. It doesn’t have to be so hard.

Management Excellence Toolkit-Part 4: Improve Your Estimating and Forecasting Effectiveness

By |2016-10-22T17:11:41-05:00March 16th, 2011|Decision-Making, Leadership, Project Management|

Your decisions define you as a leader and a manager, yet we spend very little time in our busy lives finding ways to improve our abilities in this area. This Management Excellence Toolkit Series will help you recognize the challenges and pitfalls of individual and group decision-making and offer ideas on improving performance for you and your co-workers. In this segment, I focus on the issues surrounding forecasting and estimating errors, and I offer a number of ideas to improve performance for these important activities.

Management Excellence Toolkit-Part 3: How to Frame Your Decisions for Success

By |2016-10-22T17:11:41-05:00March 9th, 2011|Decision-Making, Leadership|

Your decisions define you as a leader and a manager, yet we spend very little time in our busy lives finding ways to improve our abilities in this area. This Management Excellence Toolkit Series will help you recognize the challenges and pitfalls of individual and group decision-making and offer ideas on improving performance for you and your co-workers. In this 3rd Part of an on-going series, we tackle the issue of properly framing issues to improve idea generation and decision development.

New Leader Tuesday-Develop as a Decision Coach

By |2016-10-22T17:11:23-05:00January 29th, 2013|Career, Decision-Making, Leadership|

The best leaders I’ve worked with and for are not only good decision-makers, they are effective decision-coaches. They understand the importance of teaching their teams how how to navigate the pitfalls and complexities of decision-making in pursuit of the best results for the organization. Here are 6 great habits of effective Decision-Making Coaches:

Focus on First-Time Managers #3—Overcoming the Discomfort of Delivering Feedback

By |2017-12-08T07:36:55-06:00April 25th, 2017|Art of Managing, Challenging Conversations, First Time Manager Series, High Performance Management Teams|

Cultivating the skills and confidence to navigate constructive (negative) and positive feedback discussions is a game changer for any manager. Unfortunately, most first-time managers have received little to no training for this important performance tool. The good news is that armed with an understanding of the building blocks of effective feedback discussions and ample practice, you can learn to master this important management skill.

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