HAVE YOU EVER FOUND YOURSELF...

So upset with someone you find yourself talking to your imaginary boss in the mirror wishing you could summon the courage to tell them face to face–and not get fired?

Biting your tongue around your boss or coworkers afraid you'll spew out everything that's been bottled up inside for months because you don't know how to construct and deliver the message?

Walking on eggshells around difficult coworkers wondering what will set them off today?

Never quite saying what you really want to say about an issue or idea?

So exasperated communicating with difficult co-workers and employees and the micromanaging boss that you're burnt out and on the verge of quitting? 

Delaying a much-needed feedback discussion that's been renting way too much space in your mind because you're not sure how to find the right words to deliver a good outcome?

Or, delivering what you think is clear feedback just to have it go in one ear and out the other?

Wishing there was a formula to convince colleagues to get on board with your proposal, program, or process change? 


The thing about all of the above? They’re all manageable when you know how to manage yourself, manage your message, and persuade during a challenging conversation.


I’ll let you in on a little secret I learned as an executive and emerging leader coach…everyone struggles with challenging conversations. You're not alone.

100% of my executive coaching calls spend time strategizing over one or more challenging conversations.

100% of managers and supervisors in my leadership workshops admit to avoiding challenging people and difficult conversations at some point in their jobs.

They’re also the conversations that promote performance, propose innovations, create excitement for change, and help you get ahead.


There is a common denominator in all of these struggles over challenging conversations and confrontations: few people are ever truly trained on how to deal with these situations.


Imagine if you could...

Have the confidence to say what you want to say to your boss?

Engage in the toughest of feedback discussions with confidence and clarity, and create positive outcomes. 

Gain the support of a difficult coworker or boss.

Survive when a coworker is trying to derail your ideas.

Maintain and regain control when feedback discussions start to turn negative or head in the wrong direction.

Deliver constructive (the negative kind) of feedback effectively and comfortably.

Have the confidence to present to others and convince others to support your ideas and approaches.

Start enjoying your workplace again.


ABOUT ART PETTY
Art Petty is a multi-decade software industry executive and a popular leadership and management speaker, executive and emerging leading coach and author. After guiding multiple software firms to positions of market leadership as a senior strategy, sales, and marketing executive, Art now serves clients as a management team adviser and executive coach. He is also an active keynote and workshop presenter and regularly serves as a graduate management educator at DePaul University in Chicago, IL.


Art’s practical and powerful business guidance is reflected in his highly ranked Management Excellence blog (a Top-50 ranked/Top-50 socially shared and No. 11 most trafficked management and leadership blog). Art’s articles are regularly featured in: SmartBrief on Leadership, Government Executive, The Pragmatic Marketer, and many others.

Corporate clients credit Art with helping them re-conceive their strategies and their approaches to leading and operating, and coaching clients credit Art with helping turbocharge their growth and success as managers and leaders.
Will I be on a deadline to start the course?
 
As soon as you enroll, you will be given immediate, 24/7 lifetime access to complete the program at your pace.

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FREQUENTLY ASKED QUESTIONS

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Copyright © 2018 Art Petty Group

PLUS, YOU WON'T WANT TO MISS THIS BONUS...

BONUS MODULE: Lessons of Great Workplace Communicators

  • The one thing great communicators spend most of their time doing.
  • The easy way to find out people's interests and motivations. 
  • How to gain trust authentically and influence others.

You'll learn the quick and actionable tips that all great communicators use! 

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And start enjoying your work again!

Enroll Now

Yes! You can learn the easy to implement approaches that take the fear, complexity, and risk out of the most challenging situations you will encounter in your career...

INTRODUCING CRUSHING IT WITH CHALLENGING CONVERSATIONS

Crushing It with Challenging Conversations is an online course designed to help you design, develop, and deliver during challenging communication situations. We teach you how to navigate to the core of the issue, and design, deliver, and succeed with quick, easy to implement approaches.

Everything you need to strengthen your abilities to succeed in difficult workplace situations and develop as an effective communicator.

What's Inside:

Video Modules

Downloadable Worksheets

Planning Tools

Online Community

Case Studies

All of the course modules, including actionable, easy to implement real-life examples,
are immediately available for 24/7 access.

HERE'S WHAT YOU'LL LEARN IN EACH MODULE:

Module 1: Challenging Confrontations

  • The brain’s natural responses to a confrontation.
  • 7 steps to help you train your brain to keep control.
  • A case study example of a manager successfully resisting the fight or flight instinct in high-stakes meetings.

You'll learn to recognize the early warning signs of fight or flight reflexes kicking in (amygdala hijack) & then initiate a brain “reboot” process to maintain control.

Module 2: Message Mapping

  • Uses and ingredients of Message Mapping.
  • 3 steps to build and 3 methods to apply a Message Map.
  • 5 tips for Message Mapping Success.
  • The career-enhancing power of Message Mapping.

You'll learn to clarify your core message and supporting data using the message mapping technique. Then, you'll learn to deliver your message & respond to questions using the map.

Modules 3, 4, 5: Feedback

  • What bad feedback sounds like and why we avoid it.
  • Key ingredients of every quality feedback discussion.
  • Preparing to deliver quality feedback.
  • Managing the discussion.
  • Navigating when feedback discussions take a bad turn.

You'll learn to develop, deliver, and manage high-quality feedback discussions and to build a healthy feedback culture on your team.

Modules 6, 7, 8: Positive Persuasion

  • The Persuasion Process and its role in the workplace.
  • The Principles of Positive Persuasion.
  • How to apply the principles to get your way and grow your influence.
  • Why positive persuasion isn’t manipulation.


We introduce the concept of positive persuasion as an essential approach for succeeding at these negotiations and teach you how to apply it across a wide-variety of situations.

Module 9: Developing as a Fierce Listener

  • The importance of listening to successful communication.
  • Techniques and approaches to apply immediately to strengthen your listening skills.
  • How to help your team members develop as fierce listeners.

You'll learn why the best communicators are the best listeners and how to strengthen your skills as a fierce listener.

Module 10: Applying the Tools

  • How to communicate and succeed with the micromanaging boss. 
  • How to deal with and survive the difficult co-worker.
  • Wrap-up and closing advice.

You'll learn how to apply the tools to succeed with the difficult coworker and micromanaging boss & final encouragement and guidance to crush your challenging conversations.

GET STARTED NOW

Choose the Crushing It with Challenging Conversations plan that works for you

One time payment of

“This program was hands down the best I've attended. Art is a very lively and engaging presenter. Each lesson is jam packed with thought-provoking ideas and real-world examples from Art's deep experience and knowledge. I highly recommend this program for anyone looking to boost their managerial effectiveness.” 

JAMES C.

ENROLL NOW & SAVE

$197

3 monthly payments of

$80

ENROLL NOW & PAY 3 PAYMENTS

––Best Value––

––Flexible Option––

OR

•10 information-packed lessons with cases and examples

•Downloadable summary sheets with development activities

•Downloadable planning templates

•Online community

•BONUS Module: Secrets of Great Workplace Communicators

•10 information-packed lessons with cases and examples

•Downloadable summary sheets with development activities

•Downloadable planning templates

•Online community

•BONUS Module: Secrets of Great Workplace Communicators

GET STARTED NOW

Choose the Crushing It with Challenging Conversations plan that works for you

One time payment of

ENROLL NOW & SAVE

$197

3 monthly payments of

$80

ENROLL NOW & PAY 3 PAYMENTS

––Best Value––

––Flexible Option––

OR

•10 information-packed lessons with cases and examples

•Downloadable summary sheets with development activities

•Downloadable planning templates

•Online community

•BONUS Module: Secrets of Great Workplace Communicators

•10 information-packed lessons with cases and examples

•Downloadable summary sheets with development activities

•Downloadable planning templates

•Online community

•BONUS Module: Secrets of Great Workplace Communicators

WHAT PEOPLE ARE SAYING...

“Art is a catalyst -- an inspirational, heart-filled substance that has helped me reorganize around an utterly new mindset of my skills, creativity, and superpower. I trust Art with my ideas - no matter how undercooked - and he can illuminate possibilities, expose vulnerabilities, and offer next steps. Art is helping me dance into my future: to boldly go where I've been afraid to before.”

MICHELE B.

“To say that he’s taught me tools to refine and focus my communication skills may sound too tactical and (ugh) like marketing.  The truth however is that he’s done both, which is what’s made working with Art such a success.” 


“Message Mapping is one easy example; a straightforward and intuitive process with which to refine and then articulate one’s point. This technique allows one to be able to succinctly deliver that message to any audience, be it a team of developers or Board of Directors." 

GREG B.

Will the course give me tools and approaches I can use in the workplace right away? 
 
Absolutely! This course is designed with practical, real workplace scenarios and case studies along with ample suggestions for how to apply the tools in the workplace.
Will I be able to ask questions?
 
Yes! Our online community is made up of people just like you who are trying to be the best communicators they can be and to navigate challenging workplace issues.
How is this course different from other communication courses?
   
The majority of courses out there focus on one aspect, typically feedback. We give you a lesson on managing yourself in challenging confrontations, a powerful planning tool to prepare for challenging presentations, as well as a series of lessons on applying the principles of positive persuasion, fierce listening, and a wrap up of lessons from master communicators. 

A

Think about that person you either avoid or just find off-putting. How liberating will it be when you get beyond this?


Stop dreading Mondays by learning to prioritize and engage in challenging conversations instead of letting them rent space in your mind. 


This course will help you grow your influence and move forward (and upward) in your career!