by Art Petty | Sep 4, 2009 | Leadership
The Labor Day weekend is upon us and that means that it’s soon time to pack up the Summer Shorts in favor of something more seasonably appropriate. But for now, the shorts are out….er I mean on, and here are some quick posts, ideas and links for some quality long...
by Art Petty | Sep 2, 2009 | Management Innovation
Note from Art, OK, this is a bit of a rant on the state of customer service in some firms. If you find the topic disagreeable, leave me an e-mail or dial my phone and press 1 to… Perhaps my age is showing here, but sometimes, you just need human contact! For customer...
