Management Excellence » U.S. Auto Industry http://artpetty.com Ideas and approaches in business performance excellence. Tue, 07 Sep 2010 13:31:08 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 © art.petty@artpetty.com () art.petty@artpetty.com() 1440 Ideas and approaches in business performance excellence. art.petty@artpetty.com No no http://artpetty.com/images/managment-excellence-podcast-sm.jpg Management Excellence http://artpetty.com 144 144 A Rave Against Miserable Customer Service, Lousy Leaders and Protectionist Policies http://artpetty.com/2009/01/14/a-rave-against-miserable-customer-service-lousy-leaders-and-protectionist-policies/ http://artpetty.com/2009/01/14/a-rave-against-miserable-customer-service-lousy-leaders-and-protectionist-policies/#comments Wed, 14 Jan 2009 17:44:16 +0000 Art Petty http://artpetty.com/?p=913 http://artpetty.com/2009/01/14/a-rave-against-miserable-customer-service-lousy-leaders-and-protectionist-policies/feed/ 0 Does Your Dashboard of Performance Measurements Include a Warning Light? http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/ http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/#comments Fri, 07 Nov 2008 13:18:33 +0000 Art Petty http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/ http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/feed/ 0