Friday Fare and Summer Shorts
The summer days are growing noticeably shorter here in the middle of the U.S., and while it seems remarkably early, both of our sons will be off at college within the next week. Since it was just yesterday that I was in college, this new empty nest phase is a little hard to digest. I’ll have to live vicariously through our sons!
Fresh off of the coldest July since AD 85 here in the Chicago-area, the weather is finally warming a bit and I’m breaking out the Summer Shorts for this Friday Fare post here at Management Excellence. (Since my wife didn’t get it either, this means that today’s post is going to include brief snippets instead of my usual lengthy essays. Get it…summer shorts! Hey, I thought it was a cute play on words.)
Here goes:
Help! I Think My Phone Bill is the Source of Funding for the Economic Recovery!
I’m still reeling from the eye-popping bill that showed up after we deftly moved all of our wireless phones under one carrier and merged it with our home line and internet to save money.
It seems that when you do this, you encounter some form of time warp that requires you to change billing cycles, pro-rate your plans and pay in one bill something like 2.5x what the normal monthly billing will be once this time warp passes. The AT&T rep gave it the old college try, but he could not adequately explain this near four-figure bill. I’ve had to hire an accounting firm to help audit the 4-pound stack of paper that comprises my bill.
For anyone like me that loves to hate big cable/phone/internet/wireless providers, you might find my rant: “The Insane and Confusing Battle for the Pipe Into Your Home” cathartic.
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Social Networking and the Average 40 or 50 Something Job Seeker
In spite of the fact that people that blog and tweet think that everyone understands blogging and tweeting and obscure terms like RSS and social networking, I’ve come to the conclusion that the majority of people are still clueless. They know the words and make funny comments about Twits that Tweet, but many are wholly uninformed about how these tools can be used to build visibility, promote a business or help find a job.
I increasingly find myself as an evangelist for these various tools…offering some explanation as to what they are and how they can help. While they are not silver bullets for any business or personal problem, the new tools are remarkably powerful and inexpensive ways to promote yourself, establish yourself as a thought-leader or expert and to make some great contacts. I’m thinking of putting on an on-line seminar series to help the growing legions of talented but unemployed learn to leverage the tools. Might be a nice public service.
Some Short-Shorts:
-Clunkers anyone? Anyone wonder what a “clunker” is and whether your car qualifies? I’m still looking at this program with eyes crossed and brow furrowed. It feels a lot like the jolt you get from ingesting a sugary drink or dessert.
-Small Biz Marketing: Like social networking, I mistakenly assume that everyone is familiar with John Jantsch’s great book, website and products under the Duct Tape Marketing label. I’ve run into a few people recently that have not heard of John or the book. It’s time to remedy that. If you are running your own business, Duct Tape Marketing is a must read and John’s site is full of remarkable ideas and resources.
Want to double your marketing pleasure? Pick up David Meerman Scott’s “The New Rules of Marketing and PR,” and you’ll be glad that you read both together.
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OK, that’s enough of the Shorts for one Friday. Have a great weekend and I’ll be back early next week with my regularly scheduled content, starting with some more Leadership Caffeine!
Managing Your Boss and Death to Slogans: Weekend Reading
Filed under: Career, Marketing, Surviving Lousy Leaders
Two quick-reads to help wash down a cup of something hot:
Lencioni Offers Help For Managing Your Boss
Author and business consultant, Patrick Lencioni offers some practical guidance for a vexing problem in How to Manage Your Boss in the Management column at the Wall Street Journal.
Almost everyone at one time or another has wondered how to “improve” their boss, and as Lencioni points out, the two most common approaches: launching an attack because you are fed up and going to help the boss see the error of his ways, or ingratiating yourself by sucking up, are both ineffective and risky. Instead, Lencioni suggests that you win the day with empathy and honesty.
Art’s perspective: dealing with difficult leaders is one of the most common challenges highlighted by mid-level leaders in my workshops and programs. Lencioni offers cogent guidance. I’ve used it myself in prior lives, and the empathy and honesty approach can work. Of course, as the old psychologist/light-bulb joke goes, “first the light bulb has to want to change.”
On the Lighter Side: Authors Encourage Cutting the Budgets of the Slogan Writers
In a lighthearted piece entitled, Kill the Slogans Dead, in the Made to Stick column in the December/January Fast Company, authors Dan and Chip Heath make a strong case for the inanity of most slogans…and by association, most slogan writers. Their bottom line: “When you have a big idea, make it come alive with a story. Make it real, color in some details, let it be something people can care about,” is advice worth heeding.
Art’s perspective: I chuckled through this entire article. We are bombarded by ridiculous attempts to create something that sticks in our minds, and I’ve caught myself muttering something under my breath like, “What $%$%$% idiot or team of idiots thought that up?”
The Heaths appropriately skewer the executive authors of a slogan to support an attempt at a major cultural change with: “360-Degree Leadership: Because we all matter.” Yep, there’s a good way to make certain that your employees realize what a half-baked joke your latest initiative is. Good grief.
Didn’t Deming have an opinion on exhoratations?
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