http://artpetty.com Art Petty on Leadership, Management and Professional Development Thu, 09 Feb 2012 17:05:09 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 copyright by Art Petty, 2011 art.petty@artpetty.com (Art Petty) art.petty@artpetty.com (Art Petty) 1440 http://artpetty.com/wp-content/uploads/2011/07/Lcpodcast144x144.png http://artpetty.com 144 144 Leadership Caffeine Podcast Host Art Petty interviews leaders, leadership authors, management thinkers and other professionals about creating high performance teams and organizations and developing effective leaders at all levels, during this weekly program. The goal is to share practical, powerful ideas to help listeners improve their performance and the performance of their teams and organizations. Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff'l, Dev Art Petty Art Petty art.petty@artpetty.com no no http://artpetty.com/2011/05/04/the-meeting-to-decide-whether-to-outsource-the-call-center/ http://artpetty.com/2011/05/04/the-meeting-to-decide-whether-to-outsource-the-call-center/#comments Wed, 04 May 2011 13:35:46 +0000 Art Petty http://artpetty.com/?p=5720 Share|]]> http://artpetty.com/2011/05/04/the-meeting-to-decide-whether-to-outsource-the-call-center/feed/ 7 http://artpetty.com/2010/02/12/suddenly-deming-is-relevant-again/ http://artpetty.com/2010/02/12/suddenly-deming-is-relevant-again/#comments Fri, 12 Feb 2010 15:55:14 +0000 Art Petty http://artpetty.com/?p=3347 Share|]]> http://artpetty.com/2010/02/12/suddenly-deming-is-relevant-again/feed/ 15 http://artpetty.com/2009/08/25/looking-for-a-framework-to-rebuild-your-business-think-baldrige/ http://artpetty.com/2009/08/25/looking-for-a-framework-to-rebuild-your-business-think-baldrige/#comments Tue, 25 Aug 2009 13:03:58 +0000 Art Petty http://artpetty.com/?p=2379 Share|]]> http://artpetty.com/2009/08/25/looking-for-a-framework-to-rebuild-your-business-think-baldrige/feed/ 11 http://artpetty.com/2009/05/28/life-professional-development-quality-and-the-art-of-ceiling-painting/ http://artpetty.com/2009/05/28/life-professional-development-quality-and-the-art-of-ceiling-painting/#comments Thu, 28 May 2009 14:53:55 +0000 Art Petty http://artpetty.com/?p=1879 Share|]]> http://artpetty.com/2009/05/28/life-professional-development-quality-and-the-art-of-ceiling-painting/feed/ 0 http://artpetty.com/2008/12/21/sixty-years-of-deming-and-american-managers-forgot-to-pay-attention/ http://artpetty.com/2008/12/21/sixty-years-of-deming-and-american-managers-forgot-to-pay-attention/#comments Mon, 22 Dec 2008 01:01:15 +0000 Art Petty http://artpetty.com/?p=731 Share|]]> http://artpetty.com/2008/12/21/sixty-years-of-deming-and-american-managers-forgot-to-pay-attention/feed/ 6 http://artpetty.com/2008/12/05/your-weekend-reading-list-from-management-excellence/ http://artpetty.com/2008/12/05/your-weekend-reading-list-from-management-excellence/#comments Fri, 05 Dec 2008 17:03:53 +0000 Art Petty http://artpetty.com/?p=523 Share|]]> http://artpetty.com/2008/12/05/your-weekend-reading-list-from-management-excellence/feed/ 2 http://artpetty.com/2008/11/24/managing-resistance-to-change/ http://artpetty.com/2008/11/24/managing-resistance-to-change/#comments Mon, 24 Nov 2008 21:54:02 +0000 Art Petty http://artpetty.com/?p=443 Share|]]> http://artpetty.com/2008/11/24/managing-resistance-to-change/feed/ 0 http://artpetty.com/2008/11/10/change-or-die/ http://artpetty.com/2008/11/10/change-or-die/#comments Mon, 10 Nov 2008 15:19:01 +0000 Art Petty http://artpetty.com/?p=340 Share|]]> http://artpetty.com/2008/11/10/change-or-die/feed/ 0 http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/ http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/#comments Fri, 31 Oct 2008 13:52:54 +0000 Art Petty http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/ Share|]]> http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/feed/ 0 http://artpetty.com/2008/08/12/do-your-employees-truly-believe-that-they-can-make-a-difference/ http://artpetty.com/2008/08/12/do-your-employees-truly-believe-that-they-can-make-a-difference/#comments Tue, 12 Aug 2008 14:32:39 +0000 Art Petty http://artpetty.com/2008/08/12/do-your-employees-truly-believe-that-they-can-make-a-difference/ Share|]]> http://artpetty.com/2008/08/12/do-your-employees-truly-believe-that-they-can-make-a-difference/feed/ 1 http://artpetty.com/2008/08/10/lousy-customer-service-starts-with-sloppy-leadership/ http://artpetty.com/2008/08/10/lousy-customer-service-starts-with-sloppy-leadership/#comments Sun, 10 Aug 2008 15:41:45 +0000 Art Petty http://artpetty.com/2008/08/10/lousy-customer-service-starts-with-sloppy-leadership/ Share|]]> http://artpetty.com/2008/08/10/lousy-customer-service-starts-with-sloppy-leadership/feed/ 2 http://artpetty.com/2008/04/20/when-projects-go-horribly-wrong-a-great-example/ http://artpetty.com/2008/04/20/when-projects-go-horribly-wrong-a-great-example/#comments Sun, 20 Apr 2008 14:20:18 +0000 Art Petty http://artpetty.com/2008/04/20/when-projects-go-horribly-wrong-a-great-example/ Share|]]> http://artpetty.com/2008/04/20/when-projects-go-horribly-wrong-a-great-example/feed/ 2