http://artpetty.com Ideas and approaches in business performance excellence. Tue, 07 Sep 2010 13:31:08 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 © art.petty@artpetty.com () art.petty@artpetty.com() 1440 Ideas and approaches in business performance excellence. art.petty@artpetty.com No no http://artpetty.com/images/managment-excellence-podcast-sm.jpg http://artpetty.com 144 144 http://artpetty.com/2009/01/14/a-rave-against-miserable-customer-service-lousy-leaders-and-protectionist-policies/ http://artpetty.com/2009/01/14/a-rave-against-miserable-customer-service-lousy-leaders-and-protectionist-policies/#comments Wed, 14 Jan 2009 17:44:16 +0000 Art Petty http://artpetty.com/?p=913 http://artpetty.com/2009/01/14/a-rave-against-miserable-customer-service-lousy-leaders-and-protectionist-policies/feed/ 0