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	<title>Management Excellence &#187; Performance Excellence</title>
	<atom:link href="http://artpetty.com/tag/performance-excellence/feed/" rel="self" type="application/rss+xml" />
	<link>http://artpetty.com</link>
	<description>Art Petty on Leadership, Management and Professional Development</description>
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	<copyright>copyright by Art Petty, 2011 </copyright>
	<managingEditor>art.petty@artpetty.com (Art Petty)</managingEditor>
	<webMaster>art.petty@artpetty.com (Art Petty)</webMaster>
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		<title>Management Excellence</title>
		<link>http://artpetty.com</link>
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	<itunes:subtitle>Leadership Caffeine Podcast</itunes:subtitle>
	<itunes:summary>Host Art Petty interviews leaders, leadership authors, management thinkers and other professionals about creating high performance teams and organizations and developing effective leaders at all levels, during this weekly program. The goal is to share practical, powerful ideas to help listeners improve their performance and the performance of their teams and organizations.</itunes:summary>
	<itunes:keywords>Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff&#039;l, Dev</itunes:keywords>
	<itunes:category text="Business" />
	<itunes:category text="Business">
		<itunes:category text="Careers" />
	</itunes:category>
	<itunes:category text="Business">
		<itunes:category text="Management &#38; Marketing" />
	</itunes:category>
	<itunes:author>Art Petty</itunes:author>
	<itunes:owner>
		<itunes:name>Art Petty</itunes:name>
		<itunes:email>art.petty@artpetty.com</itunes:email>
	</itunes:owner>
	<itunes:block>no</itunes:block>
	<itunes:explicit>no</itunes:explicit>
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		<item>
		<title>Leadership Caffeine for the Week of March 30, 2009</title>
		<link>http://artpetty.com/2009/03/29/leadership-caffeine-for-the-week-of-march-30-2009/</link>
		<comments>http://artpetty.com/2009/03/29/leadership-caffeine-for-the-week-of-march-30-2009/#comments</comments>
		<pubDate>Sun, 29 Mar 2009 17:04:50 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA["To Do" List]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Leadership Caffeine]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[Surviving Lousy Leaders]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[Bad Boss Mitigation]]></category>
		<category><![CDATA[Bad Boss Syndrome]]></category>
		<category><![CDATA[blogs on leadership]]></category>
		<category><![CDATA[blogs on management]]></category>
		<category><![CDATA[conscious cup]]></category>
		<category><![CDATA[High Performance Project Teams]]></category>
		<category><![CDATA[human resources]]></category>
		<category><![CDATA[Leadership Excellence]]></category>
		<category><![CDATA[Overcoming Lousy Leaders]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[Professional Accountability]]></category>
		<category><![CDATA[project failure]]></category>
		<category><![CDATA[project teams]]></category>
		<category><![CDATA[Quit Blaming Others]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1393</guid>
		<description><![CDATA[I’m striking a blow this week against Boss-Blame…that world class sport that so many engage in as part of rationalizing why their own results might just be falling short of something resembling excellence.  It's time to engender a new sense of personal and professional accountability in the workplace. <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/03/29/leadership-caffeine-for-the-week-of-march-30-2009/' addthis:title='Leadership Caffeine for the Week of March 30, 2009 ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
		<wfw:commentRss>http://artpetty.com/2009/03/29/leadership-caffeine-for-the-week-of-march-30-2009/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Values in Action-Helping Your Son or Daughter Choose a College</title>
		<link>http://artpetty.com/2009/03/24/values-in-action-helping-your-son-or-daughter-choose-a-college/</link>
		<comments>http://artpetty.com/2009/03/24/values-in-action-helping-your-son-or-daughter-choose-a-college/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 12:59:53 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[Choosing a College]]></category>
		<category><![CDATA[Customer Focus]]></category>
		<category><![CDATA[Decision Making]]></category>
		<category><![CDATA[Helping Your Son or Daughter Choose a College]]></category>
		<category><![CDATA[leading.]]></category>
		<category><![CDATA[Peer Pressure and Selecting a College]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[Values]]></category>
		<category><![CDATA[Values and Decisions]]></category>
		<category><![CDATA[Values Based Management]]></category>
		<category><![CDATA[Values in Action]]></category>
		<category><![CDATA[Values-Based Leadership]]></category>
		<category><![CDATA[Western Illinois University]]></category>
		<category><![CDATA[WIU]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1360</guid>
		<description><![CDATA[For anyone who has lived through the process of supporting their son or daughter in the search for a college, it is a truly exciting, perplexing and tiring endeavor.  It’s also an opportunity to watch values in action at the various institutions as well as with your own child as they wrestle with what is to them a monumental choice.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/03/24/values-in-action-helping-your-son-or-daughter-choose-a-college/' addthis:title='Values in Action-Helping Your Son or Daughter Choose a College ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Leadership Lessons from the Road</title>
		<link>http://artpetty.com/2009/02/27/leadership-lessons-from-the-road/</link>
		<comments>http://artpetty.com/2009/02/27/leadership-lessons-from-the-road/#comments</comments>
		<pubDate>Fri, 27 Feb 2009 18:04:18 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in leading]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[high performance teams]]></category>
		<category><![CDATA[leadership and technical professionals]]></category>
		<category><![CDATA[leading virtual teams]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[project teams]]></category>
		<category><![CDATA[talent development]]></category>
		<category><![CDATA[The Data Warehouse Institute]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1221</guid>
		<description><![CDATA[One of the great things about leading workshops with talented professionals is how much I learn about the very real challenges that people face in trying to get work done inside their organizations.  After spending a day together working with a group technical professionals at The Data Warehouse Institute's World Conference, I gained some insights into the challenges and barriers that are slowing down progress and inhibiting performance improvements inside organizations.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/02/27/leadership-lessons-from-the-road/' addthis:title='Leadership Lessons from the Road ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>The Counterintuitive Nature of Management Excellence</title>
		<link>http://artpetty.com/2008/12/02/the-counterintuitive-nature-of-management-excellence/</link>
		<comments>http://artpetty.com/2008/12/02/the-counterintuitive-nature-of-management-excellence/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 15:35:41 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Product Management]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[ayn rand]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Deming]]></category>
		<category><![CDATA[Drucker]]></category>
		<category><![CDATA[high-performance]]></category>
		<category><![CDATA[leading during tough times]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[management excellence]]></category>
		<category><![CDATA[Performance Excellence]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=469</guid>
		<description><![CDATA[It takes no management skill whatsoever to spend a fortune building up clicks and it definitely takes no skill to slash budgets, cut headcount, freeze programs and hunker down and wait out the storm. 
It does take remarkable management courage and skill to run against the crowd and conventional wisdom by investing in strategic initiatives and talent during tough times and resisting the temptation to chase mythical fortunes during boom times.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/02/the-counterintuitive-nature-of-management-excellence/' addthis:title='The Counterintuitive Nature of Management Excellence ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Sustaining Performance Excellence in Business and in Life</title>
		<link>http://artpetty.com/2008/11/24/sustaining-performance-excellence-in-business-and-in-life/</link>
		<comments>http://artpetty.com/2008/11/24/sustaining-performance-excellence-in-business-and-in-life/#comments</comments>
		<pubDate>Mon, 24 Nov 2008 22:00:22 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Andy Grove]]></category>
		<category><![CDATA[Baldrige]]></category>
		<category><![CDATA[Best Practices in Change Management]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[Blogs on Change Management]]></category>
		<category><![CDATA[Circuit City]]></category>
		<category><![CDATA[Ford]]></category>
		<category><![CDATA[GM]]></category>
		<category><![CDATA[leadereship]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[Only the Paranoid Survive]]></category>
		<category><![CDATA[Organizational Transformation]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[Six Sigma]]></category>
		<category><![CDATA[Sustaining Change]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=445</guid>
		<description><![CDATA[It genuinely bothers me when organizations spend years and untold dollars reinventing themselves and succeeding with a quality framework (i.e. Baldrige or Six Sigma) only to show up in the business press as an organization fighting for survival. Achieving milestones and winning awards helps reinforce the progress on the journey, but leaders at all levels have to foster a culture that is perpetually dissatisfied.   The fact is that the market never sleeps, customer issues/needs change constantly and there are always competitors interested in taking your share of the customer’s budge<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/11/24/sustaining-performance-excellence-in-business-and-in-life/' addthis:title='Sustaining Performance Excellence in Business and in Life ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Change or Die</title>
		<link>http://artpetty.com/2008/11/10/change-or-die/</link>
		<comments>http://artpetty.com/2008/11/10/change-or-die/#comments</comments>
		<pubDate>Mon, 10 Nov 2008 15:19:01 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[business survival]]></category>
		<category><![CDATA[change or die]]></category>
		<category><![CDATA[leading during a crisis]]></category>
		<category><![CDATA[leading during tough times]]></category>
		<category><![CDATA[organizational change]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[quality system]]></category>
		<category><![CDATA[voice of the customer]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=340</guid>
		<description><![CDATA[Perhaps it is human nature, but we tend to eschew change either in our personal habits or in business settings until we are faced with mortality. In organizations, most significant change occurs during times of crisis when the threat of extinction sufficiently motivates individuals and groups to consider changing long-standing ways of doing things.   The crisis brings into stark focus the fact that it is easier and less costly to accept or embrace change than it is to suddenly become extinct.  Unfortunately, by the time this clarity is achieved at the top leadership levels, it is often too late.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/11/10/change-or-die/' addthis:title='Change or Die ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Does Your Dashboard of Performance Measurements Include a Warning Light?</title>
		<link>http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/</link>
		<comments>http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/#comments</comments>
		<pubDate>Fri, 07 Nov 2008 13:18:33 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Surviving Lousy Leaders]]></category>
		<category><![CDATA[Balanced Scorecard]]></category>
		<category><![CDATA[Banking]]></category>
		<category><![CDATA[Boeing]]></category>
		<category><![CDATA[business failures]]></category>
		<category><![CDATA[Deming]]></category>
		<category><![CDATA[Financial Services]]></category>
		<category><![CDATA[leadership failure]]></category>
		<category><![CDATA[Motorla]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[quality management]]></category>
		<category><![CDATA[Risk Management]]></category>
		<category><![CDATA[senior leadership]]></category>
		<category><![CDATA[U.S. Auto Industry]]></category>
		<category><![CDATA[Voice of Customer]]></category>

		<guid isPermaLink="false">http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/</guid>
		<description><![CDATA[In discussions and lectures with the up and coming generation of leaders, there is widespread cynicism over the intentions and the capabilities of many of their firm’s senior leaders.  There is little faith expressed that their leaders understand their firm’s key drivers and little confidence that the leaders are taking actions and measuring performance based on anything other than preconceived notions of what they think is right.  Fewer organizations than you might think are doing anything to engender employee satisfaction…which is ironic given the mountains of data that indicate that employee satisfaction flows through to customer satisfaction and strong financial performance. This current generation of senior leaders is failing, and the very imbalanced scorecard is visible all around us
<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/11/07/does-your-dashboard-of-performance-measurements-include-a-warning-light/' addthis:title='Does Your Dashboard of Performance Measurements Include a Warning Light? ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Does Your City Government Treat You Like a Customer?</title>
		<link>http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/</link>
		<comments>http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/#comments</comments>
		<pubDate>Fri, 31 Oct 2008 13:52:54 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Baldrige]]></category>
		<category><![CDATA[continuous improvement]]></category>
		<category><![CDATA[Coral Springs]]></category>
		<category><![CDATA[DePaul University]]></category>
		<category><![CDATA[Florida]]></category>
		<category><![CDATA[Malcolm Baldrige Award]]></category>
		<category><![CDATA[MBA]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[stakeholders]]></category>
		<category><![CDATA[strategic planning]]></category>

		<guid isPermaLink="false">http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/</guid>
		<description><![CDATA[This is my pre-election post on government, and I promise to stay focused on performance and not politics.  There’s enough hot air being expended by the candidates and pundits and I don’t need to add to the global warming.  However, it does seem like a good time for all of us to evaluate the return we are getting from government and frankly, ask for more.  And by more, I don’t mean more money or even more government. I mean quality, performance, results, and yes, even a bit of good old-fashioned customer treatment.
<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/10/31/does-your-city-government-treat-you-like-a-customer/' addthis:title='Does Your City Government Treat You Like a Customer? ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Surviving and Prospering Under a Weak Leader</title>
		<link>http://artpetty.com/2008/10/21/surviving-and-prospering-under-a-weak-leader/</link>
		<comments>http://artpetty.com/2008/10/21/surviving-and-prospering-under-a-weak-leader/#comments</comments>
		<pubDate>Tue, 21 Oct 2008 14:58:46 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Surviving Lousy Leaders]]></category>
		<category><![CDATA[boss]]></category>
		<category><![CDATA[coach]]></category>
		<category><![CDATA[hero]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[priorities]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[weak leader]]></category>
		<category><![CDATA[weak leadership]]></category>

		<guid isPermaLink="false">http://artpetty.com/2008/10/21/surviving-and-prospering-under-a-weak-leader/</guid>
		<description><![CDATA[Learning to manage your team leader takes time and requires extraordinary care and handling.  Being indecisive and failing to set direction are big shortcomings for a leader, but leaders that carry these attributes are all too common. You and your peers can either let the water-cooler complaints dominate the daily agenda or you can do something about it.  Teams and individuals that have leveraged some or all of the suggestions above have reported some nice successes.  No complete cures, but some nice successes and sustained progress in the right direction.  When your feet are cast in concrete, progress of any kind is good.
<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/10/21/surviving-and-prospering-under-a-weak-leader/' addthis:title='Surviving and Prospering Under a Weak Leader ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<title>Weak Leadership at the Top Derails The Pursuit of Performance Excellence</title>
		<link>http://artpetty.com/2008/10/20/weak-leadership-at-the-top-derails-the-pursuit-of-performance-excellence/</link>
		<comments>http://artpetty.com/2008/10/20/weak-leadership-at-the-top-derails-the-pursuit-of-performance-excellence/#comments</comments>
		<pubDate>Mon, 20 Oct 2008 14:56:00 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Surviving Lousy Leaders]]></category>
		<category><![CDATA[decisions]]></category>
		<category><![CDATA[empowerment]]></category>
		<category><![CDATA[executive]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[self directed work teams]]></category>
		<category><![CDATA[top leaders]]></category>
		<category><![CDATA[weak]]></category>

		<guid isPermaLink="false">http://artpetty.com/2008/10/20/weak-leadership-at-the-top-derails-the-pursuit-of-performance-excellence/</guid>
		<description><![CDATA[While some top executives err on the side of asserting a dictatorial style of leadership that poisons the working environment and stifles independent action, in my experience, many more struggle with just the opposite.  Instead of overwhelming their associates with strict orders in pursuit of rigid targets, they default on their responsibility to set direction in a poorly constructed attempt to create an environment of empowerment. The results of this approach include endless discussions without resultant actions and massive frustration of well-intended personnel that want to move projects and ideas forward.
<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/10/20/weak-leadership-at-the-top-derails-the-pursuit-of-performance-excellence/' addthis:title='Weak Leadership at the Top Derails The Pursuit of Performance Excellence ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Are You Making Progress?</title>
		<link>http://artpetty.com/2008/08/27/are-you-making-progress/</link>
		<comments>http://artpetty.com/2008/08/27/are-you-making-progress/#comments</comments>
		<pubDate>Wed, 27 Aug 2008 15:16:33 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[executives]]></category>
		<category><![CDATA[malcolm baldridge national quality program]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[management teams]]></category>
		<category><![CDATA[measuring performance]]></category>
		<category><![CDATA[Performance Excellence]]></category>

		<guid isPermaLink="false">http://artpetty.com/2008/08/27/are-you-making-progress/</guid>
		<description><![CDATA[Not surprisingly, it’s often difficult for senior executives and management teams to gain objective feedback on their individual and collective performance.   I’ve worked with clients and in organizations where the management team was generally satisfied with their own performance and would give themselves high marks at a time when the employees would give them lower or even failing grades.  In all cases where I’ve observed this perception gap, there was no objective, systematic means of measuring performance and perceptions in place.
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Marketers, Are Trade Shows Extinct Yet?</title>
		<link>http://artpetty.com/2008/05/06/marketers-are-trade-shows-extinct-yet/</link>
		<comments>http://artpetty.com/2008/05/06/marketers-are-trade-shows-extinct-yet/#comments</comments>
		<pubDate>Tue, 06 May 2008 14:12:37 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[analysts]]></category>
		<category><![CDATA[booth]]></category>
		<category><![CDATA[BtoB]]></category>
		<category><![CDATA[buyers]]></category>
		<category><![CDATA[competitors]]></category>
		<category><![CDATA[conferences]]></category>
		<category><![CDATA[exhibitions]]></category>
		<category><![CDATA[expensive]]></category>
		<category><![CDATA[floor]]></category>
		<category><![CDATA[influencers]]></category>
		<category><![CDATA[intimacy]]></category>
		<category><![CDATA[investment]]></category>
		<category><![CDATA[leads]]></category>
		<category><![CDATA[marketer]]></category>
		<category><![CDATA[marketers]]></category>
		<category><![CDATA[on-line]]></category>
		<category><![CDATA[partners]]></category>
		<category><![CDATA[Performance Excellence]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[tactic]]></category>
		<category><![CDATA[trade show]]></category>
		<category><![CDATA[trade shows]]></category>
		<category><![CDATA[visibility]]></category>
		<category><![CDATA[workshop]]></category>

		<guid isPermaLink="false">http://artpetty.com/2008/05/06/marketers-are-trade-shows-extinct-yet/</guid>
		<description><![CDATA[This post is certain to generate some controversy about a long-standing, big investment marketing tactic  that I believe is increasingly irrelevant.  At the worst, if you read this and at least think about scrutinizing your investment in this marketing approach, I've done my job.

The thoughts were prompted by a recent article in BtoB magazine  entitled: "Exhibition industry sees growth slowing."  What a shocker.  And while the economy is identified as the primary culprit for this slowdown, I submit that this tactic is a carryover from another era when people gathered information and insights about prospective suppliers or service providers in a very different way, and when lead generation was more about trolling and interrupting than pinpointing.
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		<slash:comments>4</slash:comments>
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