Friday Leadership and Management Sound-Bites

Though-provoking quotes from my current management and leadership reading stack:

On Greatness:

“Indeed, if there’s one overarching message arising from more than six thousand year of corporate history…it would be this: greatness is not primarily a matter of circumstance; greatness is first and foremost a matter of conscious choice and discipline.”

-Jim Collins and Morten T. Hansen, writing in Great By Choice.

Here’s Hoping They are Wrong!

“Managerial contempt can improve performance even as it prompts aggression,” according to a study reported in the Research Watch section of the March, 2012 issue of Harvard Business Review.

Understatement, Exclamation Point! 

“Leadership is enduring, dynamic and simple in theory but complex in execution.

-John Hamm, writing in Unusually Excellent: The Necessary Nine Skills Required for Great Leadership.

On Bad Strategy and Leaders

“Bad strategy is not simply the absence of good strategy. It grows out of specific misconceptions and leadership dysfunctions.”

“To detect a bad strategy, look for one or more of its four major hallmarks: fluff, failure to face the challenge and mistaking goals for strategy.

-Richard Rumelt, writing in Good Strategy Bad Strategy: The Difference and Why it Matters.

On the Power of Passion and the Challenge to Change

In business as in life, the difference between insipid and inspired is passion.”

“Problem is, deep change is almost always crisis-driven; it’s tardy, traumatic and expensive. In most organizations, there are too many things that perpetuate the past and too few that encourage proactive change.”

-Gary Hamel, writing in What Matters Now: How to Win in a World of Relentless Change

Great Ideas: Management & Leadership Week in Review

Note from Art: My blogging patterns tend to change with the seasons, and now that summer has faded nicely into fall and I’m no longer migrating Up North every Friday, it’s time to bring back the Week in Review posts. Every week (ok, that’s not a promise, but an aspiration), I’ll offer a few articles/posts and an occasional book suggestion, that I believe are worth sharing and worth thinking about and even acting on in our lives. The topics will be eclectic with a slight emphasis on management and leadership. Enjoy!

-Speaking of eclectic, here’s an outstanding essay entitled: “My Years in the Wilderness” from author, Steven Pressfield, that stopped me in my tracks. Pressfield’s historical fiction is remarkable, and I truly love his content on “The War of Art,” applicable to anyone who is striving to achieve something and laboring to fend of what Pressfield describes as, “resistance.” This is another extremely personal essay on “The War of Art,” and while the emphasis is on the struggle to write, the message is broadly applicable to all of our endeavors to create and achieve.

-Jesse Lyn Stoner writing at Harvard Blogs offers us, “Diagnose and Cure Team Drift.” We’ve all been participants in teams or committees that started with a bang and ended with a whimper. Jesse offers us some tools to recognize and deal with the drift. As an aside, if you’ve not checked out Jesse’s work with Ken Blanchard, “Full Steam Ahead, 2nd edition,” you’ve missed the best book I’ve yet encountered on this often abstract topic. Jesse and Ken make it real and practical. (Also, check out my podcast with Jesse!)

-A Book Selection: Beyond Performance, by Scott Keller and Colin Price. This is a research-based book offering some fresh thinking on what it takes to create and sustain high performance over time. While this topic is the equivalent of the search for a unified theory of everything to business researchers and consultants, for the first time in a few decades, I’m optimistic that there’s a work-product here that moves us closer. The concept of Organizational Health, backed by a decade’s worth of research, offers some compelling and actionable ideas and a lot of evidence. As much as I love Jim Collins, I’ve been looking for something to fill that empty gap on my bookshelf,  left by my disposal of Good to Great.

-From Tanveer Naseer, a thoughtful and thought-provoking piece on, “What Does the World Really Need from Today’s Leaders?” Tanveer raises some important issues in a world that is seemingly begging for effective leaders and leadership. This merits consideration and discussion, and Tanveer’s mini-manifesto here is a great place to start. Visit for the essay and stay for his consistently great content.

JUST RELEASED! Check Out Art’s New Book: Leadership Caffeine-Ideas to Energize Your Professional Development

More than 80 quick reads filled with ideas to lead teams, manage yourself, survive the tough days and generally improve your performance and success as a professional. This book is ideal for motivated professionals and it is particularly powerful for teams and leadership and performance discussion groups. Take advantage of my group book promotion while it lasts!

Want More: Sign up for the new, Leadership Caffeine e-Newsletter. (publishing in October)  I’ll guard your e-mail address with ferocity, while sharing ideas to energize and inspire.

About Art Petty:

Art Petty is a Leadership & Career Coach and Strategy Consultant, helping motivated professionals of all levels achieve their potential. In addition to working with highly motivated professionals, Art frequently works with project teams in pursuit of high performance. Art’s second book (an edited, annotated collection of the most popular leadership essays), Leadership Caffeine-Ideas to Energize Your Professional Development, was released at the end of September in 2011.

Contact Art via e-mail to discuss a coaching, workshop or speaking engagement.

January Leadership Development Carnival!

One of my favorite moments every month is strolling through the latest Leadership Development Carnival, hosted by the generous, popular and might I add, remarkably intelligent , Dan McCarthy, proprietor of the aptly named, Great Leadership blog.

Dan was kind enough to include my post on, “How to Appropriately Respond to Positive Praise,” and we’ll see how he handles my flowery (but heartfelt) words above!

Regardless of whether you’re snowed-in, tucked in your new Christmas Snuggee (or whatever that thing is that I keep seeing on television) or, just simply interesting in finding some great inspiration to kick off the new year, spend some time at the Carnival and remember to stay for Dan’s consistently great blogging content!

Leadership Development Carnival #4: A One-Stop Shop for Great Ideas

I am pleased to be included in some great company again this month at the latest Leadership Development Carnival hosted at Great Leadership.  Dan McCarthy brings together  the perspectives of some exciting Carnival newcomers and some industry stalwarts.  Dan's monthly Carnivals may be the best leadership deal going…great content, ideas that you can use immediately and the price is definitely right. Grab a cup of coffee or favorite beverage and take a stroll through the Carnival.  You will be glad that you did. 

Good People or Good Ideas? The Importance of the Working Environment

Ed Catmul, cofounder of Pixar and president of Pixar and Disney Animation Studios offers his perspective on the people versus ideas question in a powerful and practical leadership article entitled: How Pixar Fosters Collective Creativity, in the September, 2008 issue of the Harvard Business Review.

Mr. Catmul is quick to offer his selection of “people” over ideas, a choice that almost might seem counter intuitive for the leader of an organization that clearly wins or loses on big ideas.  While acknowledging that great creativity is essential starting with the “High Concept” (the high-level idea for a new production) and continuing through thousands of steps to completing the project, he submits that it is the working environment that allows this creativity to emerge and evolve rapidly and effectively.  (As an aside, his description of moving from the “high concept” to the finished product as “an archaeological dig where you don’t know what you’re looking for or whether you will even find anything,” wonderfully describes the reality of the creative process in so many functions and industries.  As leaders, we are well served to remember that creativity doesn’t happen on command and rarely on schedule.”

Your Priority as a Leader: Create the Right Working Environment

Catmul’s thesis: getting talented people to work together requires a working environment that nurtures trusting and respectful relationships and unleashes everyone’s creativity, is valid for leaders at all levels and all situations.  The concept of creating the effective working environment is so important to me that it earned a full chapter in my portion of my book with Rich Petro, Practical Lessons in Leadership.  It is also the essence of my description of “The Leader’s Charter” which starts out with the words…”The true role of a leader is to create an environment that… .” 

Mr. Catmull offers that while “most executives at least pay lip service to the notion that they need to get good people and should set their standards high, how many understand the importance of creating an environment that supports great people and encourages them to support one another so the whole is far greater than the sum of the parts.” 

This great article goes on to tie in Pixar’s three key operating principles as powerful components of their effective working environment:

  • Everyone must have the freedom to communicate with anyone (my phrase: an effective feedback culture)
  • It must be safe for everyone to offer ideas (feedback culture again)
  • Stay close to innovations in the academic community (my interpretation: foster a learning organization). 

Pixar’s operating principles emphasizing open communications, mutual respect and the development of trust are bolstered by a refreshing attitude towards risk:

"Management’s job is not to prevent risk but to build the capability to recover when failures occur." 

And on pursuing a compelling vision:

"We as executives have to resist our natural tendency to avoid or minimize risks, which is of course much easier said than done."

The Bottom-Line for Now:

After many years of leading and now several years of working with aspiring and experienced leaders in all manner of industries and cultures, I remain convinced that most individuals lack proper context for their role as leaders.  The great leaders at all levels understand that they have a unique responsibility and unique power to adapt and form their working environment to the unique circumstances at a point in time.  Less effective leaders allow the environment to form around the wrong issues including ego (theirs) and petty politics.  The lessons of Pixar are hard-won and the outcomes visible to all.  You would be well served to listen, learn and apply some of Mr. Catmul’s wisdom to your environment.