Our March Leadership Caffeine Jam Session was all about finding the magic with teams. As usual, the chat stream commentary from our attendees was fabulous. I’m sharing some insights from this 50-minute session.
We talk a big game about teams in business, yet often they disappoint. Raise your hand if you've been on a so-called team that devolved into a debating society that went nowhere. Regardless of outcomes and experiences, we continue to throw teams at issues expecting or hoping for magic. It turns out, hope is a lousy strategy because team development demands deliberate focus and hard work.
Anyone who has been on a team they might reasonably describe as "high-performance" understands how rare these experiences are in the workplace. Add in the challenges of groups new to virtual collaboration, and the potential for underwhelming outcomes rises considerably. However, with a few essential adjustments, the team leader and members can counteract the team development challenges and live to prosper together.
Too often and with the best of intentions, we assemble a team of our best and brightest to tackle an important issue and then assuming our job is done and the task is in the hands of these capable people, we step away and wait for the results. And all too often, instead of something magical, what we get back looks and feels a lot like flailing heading towards failing. Here are 4 big reasons why assigning a coach to your project team might be the difference between success and failure:
The best teams I’ve been a part of had something beyond high performance—they had heart. When the chips were down, these teams pulled together and delivered against the odds with brio. High performing teams with heart have a tremendous will to win, learn from failure, think hard work is a blast, trust their leaders, and never burn out. In this post, I’ve tried to distill the leadership behaviors and strategies I’ve observed throughout my career that create the kind of team dynamic that boosts performance to the highest level.
Every high performance team I’ve experienced as a participant, a sponsor or an outside advisor, was governed by an overarching set of principles or values that formed and framed the culture. And while good words alone don’t create success, the combination of the leaders and participants living and acting according to those words everyday made things work.
As a lifelong team participant and now devotee of leveraging the power of teams, I was fascinated and excited to see the article, “The New Science of Building Great Teams,” in the April, 2012 issue of Harvard Business Review. I suspect we are all for adding some science to the stick, squishy and often problematic issue of how to get people to not only play nice together in the sandbox, but how to do so at a sustained high-level of performance. Here are a few thoughts and "blink reactions" to this interesting article and study:
I’m leery of happy teams. Don’t get me wrong. I like positive experiences and working with happy people, however, in my experience, the happy teams are the ones that produce mediocre results or, they don’t produce at all. Give me a group of people that show up to do battle on the issues versus the team that strives for peace and harmony, any day.
I love to talk with people that have led or been part of a high performance team (HPT). Their enthusiasm is palpable. These individuals have been to the promised land of corporate collaboration and achievement for a brief period in time and they are interested in going back. Unfortunately, my own formal and informal research indicates that only 30% of professionals surveyed would agree that they have been part of a high performance team. If you've been a part of this 30%, the other 70% of your peers would love to hear your story!
One of the great things about leading workshops with talented professionals is how much I learn about the very real challenges that people face in trying to get work done inside their organizations. After spending a day together working with a group technical professionals at The Data Warehouse Institute's World Conference, I gained some insights into the challenges and barriers that are slowing down progress and inhibiting performance improvements inside organizations.
