Art of Managing—In Searching for Talent, Emphasize Potential

The author builds a case for shifting away from the competency model (core skills and experiences) that has dominated hiring practices for the recent past, to one that emphasizes assessing a candidate’s potential in the form of, “the ability to adapt to ever-changing business environments and grow into challenging new roles.”

By |2016-10-22T17:11:14-05:00June 24th, 2014|Art of Managing, Leadership, Management Innovation|2 Comments

Dumb Luck and Employee Happiness-One Works and the Other Doesn’t?

Every once in awhile, my second favorite publication, Harvard Business Review, serves up some fascinating content that leaves me scratching my head and wondering. In addition to some excellent content, the April, 2009 issue summarizes a couple of potentially pointless studies in the Forethought section. One asks: “Are Great Companies Just Lucky?” and the other serves up, “Employee Happiness Isn’t Enough to Satisfy Customers.” Both articles offer up some interesting premises and are backed by well-pedigreed professionals that seem to have conducted a fair amount of research to conclude that luck is important and employee happiness is not the silver bullet of customer satisfaction. My reactions range from, “OK, and the point is…?” to “Huh?”

By |2016-10-22T17:12:11-05:00April 14th, 2009|Leadership|2 Comments
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