The world of business requires a new, broader sense of purpose that meets the expectations of diverse, global 21st century stakeholders. The imperative and the opportunity is for organizations to reach beyond profit as the single bottom-line measure of success and embrace the triple bottom-line of great financial results, inspiring relationships and a positive reputation in society as a whole.
The best teams I’ve been a part of had something beyond high performance—they had heart. When the chips were down, these teams pulled together and delivered against the odds with brio. High performing teams with heart have a tremendous will to win, learn from failure, think hard work is a blast, trust their leaders, and never burn out. In this post, I’ve tried to distill the leadership behaviors and strategies I’ve observed throughout my career that create the kind of team dynamic that boosts performance to the highest level.
