by Art Petty | Aug 31, 2011 | Leadership Caffeine Podcast
For managers and executives, customer service is either a golden opportunity or, as some seem to treat it…a cost center. However, perhaps one of the outcomes of this great recession and the on-going economic malaise…is that many organizations and managers are waking...
by Art Petty | Mar 12, 2010 | Career, Leadership
Note from Art: I don’t often write about parenting, but it is most definitely leadership…and you/we are most definitely responsible for raising tomorrow’s leaders. It’s time we stepped up our game a bit on diversity and global education. As if parenting isn’t...
