by Art Petty | Apr 5, 2009 | Career, Leadership, Leadership Caffeine
This week’s jolt of energy is taken from a great interview with Jim Collins in the April, 2009 issue of Inc. Magazine. Collins connected with Inc. editor, Bo Burlingham to share views on the state of our world, building great businesses and entrepreneurship. The...
by Art Petty | Mar 29, 2009 | Career, Leadership Caffeine, Project Management
A healthy spring snowstorm blanketed the northwest suburbs of Chicago overnight, making the morning cup of coffee particularly relevant as a source of both warmth and energy. I’m back with a fresh pound of my favorite fair trade Mexican Roast from a great local...
by Art Petty | Feb 3, 2009 | Leadership, Leading Change, Marketing
Of my many quirks, one that I actually enjoy is my unceasing study of customer service. I love to observe customer service interactions and I’ve made it a habit to try and figure out why the good ones are good and the bad ones so miserable. I’ve noticed a distinct...
