Leadership Caffeine™—What to Do When the Mistakes Don’t Go Away

Mistakes in the workplace are inevitable. After all, we’re human, and try as we might to operate error free, our own software is far from perfect and we occasionally let one slip through the filters. In some circumstances, mistakes are a healthy part of the learning process. In others, they're a sign that is something wrong on the personal front and you need to step in and offer help. And in other circumstances, they're a sign that you're not doing your job as a manager to maintain appropriate quality and accountability standards.