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	<title>Management Excellence &#187; best practices in management</title>
	<atom:link href="http://artpetty.com/tag/best-practices-in-management/feed/" rel="self" type="application/rss+xml" />
	<link>http://artpetty.com</link>
	<description>Art Petty on Leadership, Management and Professional Development</description>
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	<copyright>copyright by Art Petty, 2011 </copyright>
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		<title>Management Excellence</title>
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	<itunes:subtitle>Leadership Caffeine Podcast</itunes:subtitle>
	<itunes:summary>Host Art Petty interviews leaders, leadership authors, management thinkers and other professionals about creating high performance teams and organizations and developing effective leaders at all levels, during this weekly program. The goal is to share practical, powerful ideas to help listeners improve their performance and the performance of their teams and organizations.</itunes:summary>
	<itunes:keywords>Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff&#039;l, Dev</itunes:keywords>
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		<itunes:category text="Careers" />
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	<itunes:category text="Business">
		<itunes:category text="Management &#38; Marketing" />
	</itunes:category>
	<itunes:author>Art Petty</itunes:author>
	<itunes:owner>
		<itunes:name>Art Petty</itunes:name>
		<itunes:email>art.petty@artpetty.com</itunes:email>
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		<item>
		<title>A Fresh Voice and Leadership and the Art of Apology</title>
		<link>http://artpetty.com/2009/06/11/a-fresh-voice-and-leadership-and-the-art-of-apology/</link>
		<comments>http://artpetty.com/2009/06/11/a-fresh-voice-and-leadership-and-the-art-of-apology/#comments</comments>
		<pubDate>Thu, 11 Jun 2009 14:25:20 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Product Management]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[Values]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Building Credibility as a Leader]]></category>
		<category><![CDATA[credibility]]></category>
		<category><![CDATA[Fresh Voices]]></category>
		<category><![CDATA[Fresh Voices in Management Excellence]]></category>
		<category><![CDATA[Is Apologizing Appropriate for a Leader?]]></category>
		<category><![CDATA[Leadership and the Art of the Apology]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[The Apology as a Leadership Tool]]></category>
		<category><![CDATA[The Art of Project Management]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1944</guid>
		<description><![CDATA[There’s an excellent post entitled, “Sorry is not the final word, just the beginning,” by guest author and Product/Project Management Consultant, Lisa Winter at one of my favorite blogs: The Art of Project Management. hosted by the UCSC-Extension in Silicon Valley.

Ms. Winter describes a situation where she inadvertently upset a valuable but delicate team member on a conference call, and then went to significant lengths to apologize and regain his support. In addition to the happy ending, this fine post prompted some thoughts on a topic that I confess I’ve not spent a lot of time thinking about: the role of the apology as a leadership tool.

I can’t help but feel a little guilty that I’ve not raised this topic in the past, and for that, I apologize...(OK, I had to work it in somewhere!).  <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/06/11/a-fresh-voice-and-leadership-and-the-art-of-apology/' addthis:title='A Fresh Voice and Leadership and the Art of Apology ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Fresh Voices: Perspectives on Change, Communication and Delegation</title>
		<link>http://artpetty.com/2009/05/12/fresh-voices-perspectives-on-change-communication-and-delegation/</link>
		<comments>http://artpetty.com/2009/05/12/fresh-voices-perspectives-on-change-communication-and-delegation/#comments</comments>
		<pubDate>Tue, 12 May 2009 13:51:32 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA["To Do" List]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[Best Practices in Communication]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Change through Positive Rituals]]></category>
		<category><![CDATA[Fresh Voices]]></category>
		<category><![CDATA[Goodlife Zen]]></category>
		<category><![CDATA[Gwyn Teatro]]></category>
		<category><![CDATA[Leadership Caffeine]]></category>
		<category><![CDATA[Making Positive Changes in Your Life]]></category>
		<category><![CDATA[Mary Jaksch]]></category>
		<category><![CDATA[Perspectives on Change]]></category>
		<category><![CDATA[The Art of Delegation]]></category>
		<category><![CDATA[You're Not the Boss of Me]]></category>
		<category><![CDATA[Your Personal and Professional Development]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1637</guid>
		<description><![CDATA[One of my favorite outcomes of blogging has been the opportunity to meet and learn from some really sharp people that share a passion for many of the same topics that I write about: leadership excellence, high performance and personal and professional development.  

Consistent with my desire to hunt for great new books, I've been seeking out new (to me) writers on topics that are relevant to anyone engaged in working with and leading others or focused on developing themselves.  I plan on sharing these posts and authors with you from time to time, just like I would a great new book or a newly discovered writer.  This week's posts and authors include...
<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/05/12/fresh-voices-perspectives-on-change-communication-and-delegation/' addthis:title='Fresh Voices: Perspectives on Change, Communication and Delegation ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Leadership Caffeine: Scouting for Talent in Unusual Places</title>
		<link>http://artpetty.com/2009/05/11/leadership-caffeine-scouting-for-talent-in-unusual-places/</link>
		<comments>http://artpetty.com/2009/05/11/leadership-caffeine-scouting-for-talent-in-unusual-places/#comments</comments>
		<pubDate>Mon, 11 May 2009 13:12:56 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA["To Do" List]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leadership Caffeine]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Best Practices in Talent Development]]></category>
		<category><![CDATA[Building Your Talent Pipeline]]></category>
		<category><![CDATA[character]]></category>
		<category><![CDATA[finding marketing talent]]></category>
		<category><![CDATA[finding sales talent]]></category>
		<category><![CDATA[Finding talent in unusual places]]></category>
		<category><![CDATA[How Good of a Talent Scout Are You?]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[passion]]></category>
		<category><![CDATA[Raw Talent]]></category>
		<category><![CDATA[Scouting talent in the workplace]]></category>
		<category><![CDATA[Three Core Attributes of Great Corporate Talent]]></category>
		<category><![CDATA[What Great Corporate Talent Scouts Look For]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1630</guid>
		<description><![CDATA[This week’s focus is on scouting talent, and like most of my posts, I’m encouraging you to break some established rules.  The best leaders that I know are also the best talent scouts.  They are acute observers of people and extraordinarily quick to identify individuals with potential.  They are also great developers of talent, but that’s a separate topic for another day. 

In my experience in working around and talking with individuals that have outstanding track records in finding and developing new talent, there are three core attributes that they look for...
<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/05/11/leadership-caffeine-scouting-for-talent-in-unusual-places/' addthis:title='Leadership Caffeine: Scouting for Talent in Unusual Places ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Read Art&#8217;s Latest Article: Leadership and the Millennials at CW Bulletin</title>
		<link>http://artpetty.com/2009/05/06/read-arts-latest-article-leadership-and-the-millennials-at-cw-bulletin/</link>
		<comments>http://artpetty.com/2009/05/06/read-arts-latest-article-leadership-and-the-millennials-at-cw-bulletin/#comments</comments>
		<pubDate>Wed, 06 May 2009 13:33:29 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA["To Do" List]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[Advice for Leaders Dealing with Younger Workers]]></category>
		<category><![CDATA[Art Petty Article]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Communication World Magazine]]></category>
		<category><![CDATA[CW Bulletin]]></category>
		<category><![CDATA[Harnessing the Power of the Millennial Generation]]></category>
		<category><![CDATA[Leadership and the Millennials]]></category>
		<category><![CDATA[Leading the Younger Generation]]></category>
		<category><![CDATA[trophy kids]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1616</guid>
		<description><![CDATA[For those of you that have followed this blog, heard me speak or have been a participant in one of my MBA classes or workshops, you know that I've opted for the dissenting opinion on this youngest generation in the workforce.  I am a huge fan!

I was thrilled when the professionals at CW Bulletin, the on-line supplement to Communication World magazine invited me to share my thoughts on this new generation and to offer some guidance for leaders on how to harness the talents and fire of these young knowledge workers.  The result is my latest article, aptly named: Leadership and the Millennials.
<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/05/06/read-arts-latest-article-leadership-and-the-millennials-at-cw-bulletin/' addthis:title='Read Art&#8217;s Latest Article: Leadership and the Millennials at CW Bulletin ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Leadership Caffeine for the New Week: Are You Mentor Potential?</title>
		<link>http://artpetty.com/2009/04/27/leadership-caffeine-for-the-new-week-are-you-mentor-potential/</link>
		<comments>http://artpetty.com/2009/04/27/leadership-caffeine-for-the-new-week-are-you-mentor-potential/#comments</comments>
		<pubDate>Mon, 27 Apr 2009 13:48:50 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA["To Do" List]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leadership Caffeine]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[Surviving Lousy Leaders]]></category>
		<category><![CDATA[Best Practices in HR]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[Coaching First Time Leaders]]></category>
		<category><![CDATA[Developing First Time Leaders]]></category>
		<category><![CDATA[mentoring]]></category>
		<category><![CDATA[Senior Management and New Leader Development]]></category>
		<category><![CDATA[Supporting New Leader Development]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1559</guid>
		<description><![CDATA[This week’s topic focuses on the plight of the first time leader and a call to action for experienced leaders everywhere to step up and do a better job mentoring and coaching.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/04/27/leadership-caffeine-for-the-new-week-are-you-mentor-potential/' addthis:title='Leadership Caffeine for the New Week: Are You Mentor Potential? ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Know Your Mission-More Management Lessons from the Memphis Belle</title>
		<link>http://artpetty.com/2009/04/21/know-your-mission-more-management-lessons-from-the-memphis-belle/</link>
		<comments>http://artpetty.com/2009/04/21/know-your-mission-more-management-lessons-from-the-memphis-belle/#comments</comments>
		<pubDate>Tue, 21 Apr 2009 13:33:26 +0000</pubDate>
		<dc:creator>Eric Lieberman</dc:creator>
				<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[Adapting Your Mission]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Knowing When to Change the Mission]]></category>
		<category><![CDATA[Knowing Your Mission]]></category>
		<category><![CDATA[Leadership and Mission]]></category>
		<category><![CDATA[Leadership Lessons from History]]></category>
		<category><![CDATA[leading a software turn-around]]></category>
		<category><![CDATA[Leading in Tough Times]]></category>
		<category><![CDATA[leading.]]></category>
		<category><![CDATA[Management Lessons from the Memphis Belle]]></category>
		<category><![CDATA[Memphis Belle]]></category>
		<category><![CDATA[The Importance of the Mission]]></category>
		<category><![CDATA[turn around]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1536</guid>
		<description><![CDATA[For this second installment of the business rules that my friend Paul Byrne and I derived from watching the movie the Memphis Belle (see my first installment: Management Lessons from the Memphis Belle-Rule #1), I am departing from the order in which we originally wrote the rules.

Instead, because it is a concept so fundamental to our success in anything we do, I am jumping to Rules 11, 16 and 19, all of which underscore the importance of being totally "mission aware". Without a sense of our mission, the rest of the rules are meaningless.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/04/21/know-your-mission-more-management-lessons-from-the-memphis-belle/' addthis:title='Know Your Mission-More Management Lessons from the Memphis Belle ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Leadership Caffeine for the New Week-Expect the Extraordinary</title>
		<link>http://artpetty.com/2009/04/19/leadership-caffeine-for-the-new-week-expect-the-extraordinary/</link>
		<comments>http://artpetty.com/2009/04/19/leadership-caffeine-for-the-new-week-expect-the-extraordinary/#comments</comments>
		<pubDate>Sun, 19 Apr 2009 17:17:12 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA["To Do" List]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leadership Caffeine]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Goal Setting]]></category>
		<category><![CDATA[High Expectations]]></category>
		<category><![CDATA[Leadership Success by Letting Go]]></category>
		<category><![CDATA[Rules for Leadership]]></category>
		<category><![CDATA[servant leadership]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1526</guid>
		<description><![CDATA[This week’s boost of leadership energy comes straight from one of my early career mentors.  This truly exceptional individual practiced leadership according to 5 simple handwritten rules that he kept posted on the wall in his office for everyone to see. 

These rules pointed to his True North as a leader, and were the first words that he would read every morning, right after securing his first of many cups of coffee for the day. They read…<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/04/19/leadership-caffeine-for-the-new-week-expect-the-extraordinary/' addthis:title='Leadership Caffeine for the New Week-Expect the Extraordinary ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Leadership Caffeine for the New Week: Creating Time to Get Stuff Done</title>
		<link>http://artpetty.com/2009/04/13/leadership-caffeine-for-the-new-week-creating-time-to-get-stuff-done/</link>
		<comments>http://artpetty.com/2009/04/13/leadership-caffeine-for-the-new-week-creating-time-to-get-stuff-done/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 13:19:32 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA["To Do" List]]></category>
		<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leadership Caffeine]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Best Practices in Time Management]]></category>
		<category><![CDATA[How to Improve Your Time Management]]></category>
		<category><![CDATA[Improving Productivity]]></category>
		<category><![CDATA[Improving Your Performance]]></category>
		<category><![CDATA[Learning to Say No to Low Priorities]]></category>
		<category><![CDATA[The Leader's Priorities]]></category>
		<category><![CDATA[The Priorities of a Leader]]></category>
		<category><![CDATA[Time Management]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1487</guid>
		<description><![CDATA[A number of my last few posts have focused on thinking big, and a wise reader pointed out that with all of the dreaming and visioning he has been doing at my bequest, he’s falling hopelessly behind in his work. 

Fair point, so grab a cup of something hot, along with a pen and paper, and don’t get too comfortable.  After all, who has time to read blog posts all day, when there’s work to be done!  This one’s short and sweet!

In my opinion, there’s still no substitute for the A, B, C list.  It doesn’t matter if you create it on your p.c., on a notepad or on your iphone, just create one and use it to guide where you focus your time.  The key is in establishing the proper criteria for prioritizing your tasks.  <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/04/13/leadership-caffeine-for-the-new-week-creating-time-to-get-stuff-done/' addthis:title='Leadership Caffeine for the New Week: Creating Time to Get Stuff Done ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Management Lessons From the Memphis Belle-Rule #1</title>
		<link>http://artpetty.com/2009/03/26/management-lessons-from-the-memphis-belle-rule-1/</link>
		<comments>http://artpetty.com/2009/03/26/management-lessons-from-the-memphis-belle-rule-1/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 17:58:32 +0000</pubDate>
		<dc:creator>Eric Lieberman</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Management Innovation]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Eric Lieberman]]></category>
		<category><![CDATA[Leadership and Movies]]></category>
		<category><![CDATA[Leadership Lessons]]></category>
		<category><![CDATA[Leadership Lessons Learned the Hard Way]]></category>
		<category><![CDATA[leading a software turn-around]]></category>
		<category><![CDATA[Leading a Turn-Around]]></category>
		<category><![CDATA[Leading with Your Gut]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[management at the movies]]></category>
		<category><![CDATA[Management Lessons]]></category>
		<category><![CDATA[Management Lessons from the Memphis Belle]]></category>
		<category><![CDATA[The Memphis Belle]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1367</guid>
		<description><![CDATA[We were in the early days of our trench warfare trying to save the company, so it was natural that we felt a kinship with the pilot and crew of the Belle. As we drank and watched, we began to discover business rules and management lessons within the war-movie plot. By the time we were done, we had Ten Rules of Management From The Memphis Belle. Then, Paul came up with an 11th. I cussed and said “you can’t just have an odd number like 11” - so we replayed the movie in our heads and thought of 9 more.

And thus we discovered the 20 Lessons From The Memphis Belle. We had them printed up on little cards and handed them out to employees. We gifted them to strategic partners and customers. We printed them on posters and hung them in our offices. When we ran into a hard issue in the business we would refer to the Rules: more often than not there was a rule that was right on point. Each time we’d be amazed, but then we’d say: “Ah! The Rules know all!”<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/03/26/management-lessons-from-the-memphis-belle-rule-1/' addthis:title='Management Lessons From the Memphis Belle-Rule #1 ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Management Excellence Blog Named to Alltop!</title>
		<link>http://artpetty.com/2009/03/07/management-excellence-blog-named-to-alltop/</link>
		<comments>http://artpetty.com/2009/03/07/management-excellence-blog-named-to-alltop/#comments</comments>
		<pubDate>Sat, 07 Mar 2009 22:04:28 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Alltop]]></category>
		<category><![CDATA[art petty]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Leadership Blogs at Alltop]]></category>
		<category><![CDATA[management excellence]]></category>
		<category><![CDATA[Management Excellence added to Alltop]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1284</guid>
		<description><![CDATA[OK, pardon my excitement, but I was thrilled to learn the other day that my blog, Management Excellence, was named to Alltop in the Leadership category! In case you are not familiar with Alltop, it is is a collection of  “the latest stories from the best sites and blogs that cover a topic.”  I am honored to be among the “best” in the leadership category on this great site! <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/03/07/management-excellence-blog-named-to-alltop/' addthis:title='Management Excellence Blog Named to Alltop! ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Too Many Projects Chasing Too Few People-It’s Time to Learn to Say No!</title>
		<link>http://artpetty.com/2009/03/03/too-many-projects-chasing-too-few-people-it%e2%80%99s-time-to-learn-to-say-no/</link>
		<comments>http://artpetty.com/2009/03/03/too-many-projects-chasing-too-few-people-it%e2%80%99s-time-to-learn-to-say-no/#comments</comments>
		<pubDate>Tue, 03 Mar 2009 15:18:40 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[Product Management]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[best practices in project management]]></category>
		<category><![CDATA[best practices in strategy]]></category>
		<category><![CDATA[employee morale]]></category>
		<category><![CDATA[execution]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[project portfolio management]]></category>
		<category><![CDATA[project selection]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1241</guid>
		<description><![CDATA[One of the themes that I hear consistently in workshops and in discussions with the professionals in my MBA classes is frustration over the propensity of a firm’s leaders to never say “No” to a project. Lacking a viable mechanism to compare, evaluate and select and reject projects, decisions are made based on politics, gut feel and the squeaky customer wheel. 

The net result of this lack of discipline is that the people doing the work end up overloaded and overwhelmed.  They operate in compliance mode, focusing on surviving until the next deadline and adding little creative value or innovation to their activities.  

You can end this chaos and rebuild your team's morale and effectiveness by building in new systems and proper rigor to project evaluation and selection.  <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/03/03/too-many-projects-chasing-too-few-people-it%e2%80%99s-time-to-learn-to-say-no/' addthis:title='Too Many Projects Chasing Too Few People-It’s Time to Learn to Say No! ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
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		<title>The Right Stuff: Sprinting Towards the Future</title>
		<link>http://artpetty.com/2009/02/20/the-right-stuff-sprinting-towards-the-future/</link>
		<comments>http://artpetty.com/2009/02/20/the-right-stuff-sprinting-towards-the-future/#comments</comments>
		<pubDate>Fri, 20 Feb 2009 14:23:10 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Surviving Lousy Leaders]]></category>
		<category><![CDATA[best practices in leading]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[build to sustain]]></category>
		<category><![CDATA[Construx]]></category>
		<category><![CDATA[creating an execution focused culture]]></category>
		<category><![CDATA[creating value through operational excellence]]></category>
		<category><![CDATA[execution]]></category>
		<category><![CDATA[leading during tough times]]></category>
		<category><![CDATA[lousy leadership practices]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Product Development]]></category>
		<category><![CDATA[Product Management]]></category>
		<category><![CDATA[prospering during tough times]]></category>
		<category><![CDATA[software development]]></category>
		<category><![CDATA[The Data Warehouse Institute]]></category>
		<category><![CDATA[Trunk Club for Men]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1199</guid>
		<description><![CDATA[It’s easy to focus on the bad news.  Everyone’s talking about it.  We’re bombarded with news flashes and human disaster stories as the layoffs mount and the foreclosures climb.  And make no doubt about it, these are tough times, but let’s start giving some coverage to the firms, leaders and entrepreneurs that have turned off the news channels and are too busy building or rebuilding to worry about the dire forecasts.

For a good dose of “can do” spirit, get out of your office and go talk with some smart people working to strengthen, build or start businesses.  I’m doing just that, and here's why I continue to be optimistic:<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/02/20/the-right-stuff-sprinting-towards-the-future/' addthis:title='The Right Stuff: Sprinting Towards the Future ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Leadership Caffeine for the New Week</title>
		<link>http://artpetty.com/2009/02/08/leadership-caffeine-for-the-new-week-2/</link>
		<comments>http://artpetty.com/2009/02/08/leadership-caffeine-for-the-new-week-2/#comments</comments>
		<pubDate>Mon, 09 Feb 2009 00:42:05 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership Caffeine]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[best practices in managing]]></category>
		<category><![CDATA[energizing your leadership activities]]></category>
		<category><![CDATA[how to learn from your salespeople]]></category>
		<category><![CDATA[ideas to improve your leadership effectiveness]]></category>
		<category><![CDATA[leading.]]></category>
		<category><![CDATA[managing your boss]]></category>
		<category><![CDATA[strengthen your professional network]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1129</guid>
		<description><![CDATA[Let's start out with an extra large cup of the hot stuff to help kick-start the new week. Oh, and one sugar, please, in acknowledgement of Valentine’s Day.
Consistent with the theme of this card, flower and candy holiday that my significant other enjoys so much, the focus this week is on relationships.  It's time to improve your professional networking, spend some time learning from your sales colleagues and work on repairing any broken relationships.  Oh yeah, and don't forget your significant other on Valentine's Day!<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/02/08/leadership-caffeine-for-the-new-week-2/' addthis:title='Leadership Caffeine for the New Week ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Your Customer Service Tells Me All I Need to Know About Your Management Quality</title>
		<link>http://artpetty.com/2009/02/03/your-customer-service-tells-me-all-i-need-to-know-about-your-management-quality/</link>
		<comments>http://artpetty.com/2009/02/03/your-customer-service-tells-me-all-i-need-to-know-about-your-management-quality/#comments</comments>
		<pubDate>Tue, 03 Feb 2009 15:51:42 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Ace versus Big Boxes]]></category>
		<category><![CDATA[Best Practices in Customer Service]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[blogs on customer service]]></category>
		<category><![CDATA[conscious cup]]></category>
		<category><![CDATA[employee training]]></category>
		<category><![CDATA[examples in customer service]]></category>
		<category><![CDATA[great customer service]]></category>
		<category><![CDATA[Lousy BMW Cupholders]]></category>
		<category><![CDATA[lousy customer service]]></category>
		<category><![CDATA[Lousy Leaders]]></category>
		<category><![CDATA[management quality]]></category>
		<category><![CDATA[the best marketing ever]]></category>
		<category><![CDATA[the power of a smile]]></category>
		<category><![CDATA[why does your customer service stink?]]></category>
		<category><![CDATA[winning with customer service]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=1077</guid>
		<description><![CDATA[Of my many quirks, one that I actually enjoy is my unceasing study of customer service.  I love to observe customer service interactions and I’ve made it a habit to try and figure out why the good ones are good and the bad ones so miserable.  Here are a few thoughts and few light-hearted examples to for managers everywhere to learn from.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/02/03/your-customer-service-tells-me-all-i-need-to-know-about-your-management-quality/' addthis:title='Your Customer Service Tells Me All I Need to Know About Your Management Quality ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>The Words of Leaders</title>
		<link>http://artpetty.com/2009/01/21/the-words-of-leaders/</link>
		<comments>http://artpetty.com/2009/01/21/the-words-of-leaders/#comments</comments>
		<pubDate>Wed, 21 Jan 2009 13:45:06 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[best practices in business communications]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[leaders]]></category>
		<category><![CDATA[leadership communications]]></category>
		<category><![CDATA[practical lessons in leadership]]></category>
		<category><![CDATA[president]]></category>
		<category><![CDATA[the articulate executive]]></category>
		<category><![CDATA[the articulate leader]]></category>
		<category><![CDATA[words]]></category>
		<category><![CDATA[words and actions]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=965</guid>
		<description><![CDATA[We were discussing the failure of many organizations to stop old ways of doing things, even in the face of overwhelming proof that the old ways don’t work.  My student mentioned that the appointment of a new CEO last year had at first been encouraging until it was clear that nothing would truly change.  This unfortunate event is all too common.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/01/21/the-words-of-leaders/' addthis:title='The Words of Leaders ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Podcast: The Leader&#8217;s Guide to Managing Fear in the Workplace</title>
		<link>http://artpetty.com/2009/01/20/podcast-the-leaders-guide-to-managing-fear-in-the-workplace/</link>
		<comments>http://artpetty.com/2009/01/20/podcast-the-leaders-guide-to-managing-fear-in-the-workplace/#comments</comments>
		<pubDate>Tue, 20 Jan 2009 14:20:34 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[driving results in an uncertain economy]]></category>
		<category><![CDATA[guide to managing fear in the workplace]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[management excellence podcast]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[podcast by art petty]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=941</guid>
		<description><![CDATA[This Management Excellence podcast episode tackles the challenging issue of managing morale and fighting fear in the face of economic and job uncertainty.  Art Petty offers 13 suggestions for dealing with this insidious performance killer.  <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/01/20/podcast-the-leaders-guide-to-managing-fear-in-the-workplace/' addthis:title='Podcast: The Leader&#8217;s Guide to Managing Fear in the Workplace ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>1</slash:comments>
			<enclosure url="http://artpetty.com/podpress_trac/feed/941/0/leadersguidetomanagingfear2.mp3" length="3522268" type="audio/mpeg" />
		<itunes:duration>0:07:20</itunes:duration>
		<itunes:subtitle>This Management Excellence podcast episode tackles the challenging issue of managing morale and fighting fear in the face of economic and job uncertainty.  Art Petty offers 13 suggestions for dealing with this insidious performance killer.</itunes:subtitle>
		<itunes:summary>This Management Excellence podcast episode tackles the challenging issue of managing morale and fighting fear in the face of economic and job uncertainty.  Art Petty offers 13 suggestions for dealing with this insidious performance killer.</itunes:summary>
		<itunes:keywords>Uncategorized</itunes:keywords>
		<itunes:author>Art Petty</itunes:author>
		<itunes:explicit>no</itunes:explicit>
		<itunes:block>no</itunes:block>
	</item>
		<item>
		<title>The First Work Week of January, 2009: Once Again Into the Storm</title>
		<link>http://artpetty.com/2009/01/04/the-first-work-week-of-january-2009-once-again-into-the-storm/</link>
		<comments>http://artpetty.com/2009/01/04/the-first-work-week-of-january-2009-once-again-into-the-storm/#comments</comments>
		<pubDate>Sun, 04 Jan 2009 15:03:54 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[2009]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Current Affairs]]></category>
		<category><![CDATA[economic storm]]></category>
		<category><![CDATA[leading your team]]></category>
		<category><![CDATA[new year]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[surviving tough times]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=842</guid>
		<description><![CDATA[Welcome to the first work week of 2009.  There are no more opportunities to hide behind the holidays. It’s time to face the worst economy of our lives head on with a steely resolve to overcome and succeed. It's also time to quit preoccupying on the negative news that bombards us and to focus on generating victories.   <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2009/01/04/the-first-work-week-of-january-2009-once-again-into-the-storm/' addthis:title='The First Work Week of January, 2009: Once Again Into the Storm ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The Last Yard: AT&amp;T’s Failure to Fully Satisfy in Spite of A Competition Killing Product</title>
		<link>http://artpetty.com/2008/12/28/the-last-yard-att%e2%80%99s-failure-to-fully-satisfy-in-spite-of-a-competition-killing-product/</link>
		<comments>http://artpetty.com/2008/12/28/the-last-yard-att%e2%80%99s-failure-to-fully-satisfy-in-spite-of-a-competition-killing-product/#comments</comments>
		<pubDate>Sun, 28 Dec 2008 17:17:32 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Add new tag]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Apple iPhone]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[AT&T Customer Service]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Best Practices in Marketing]]></category>
		<category><![CDATA[Buying an iPhone]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Experiences in Customer Service]]></category>
		<category><![CDATA[Killer Products]]></category>
		<category><![CDATA[resonator]]></category>
		<category><![CDATA[Systems Thinking]]></category>
		<category><![CDATA[tuned in]]></category>
		<category><![CDATA[voice of the customer]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=791</guid>
		<description><![CDATA[The Apple iPhone is a great device and our local AT&#038;T Store service is fine. Too bad that AT&#038;T forget to go the last yard for the customer.  There are powerful marketing lessons to be learned by observing how a company executes for customers around a category and competition-killing product.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/28/the-last-yard-att%e2%80%99s-failure-to-fully-satisfy-in-spite-of-a-competition-killing-product/' addthis:title='The Last Yard: AT&#38;T’s Failure to Fully Satisfy in Spite of A Competition Killing Product ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Effective Leaders Recognize The Power of Collaboration</title>
		<link>http://artpetty.com/2008/12/23/effective-leaders-recognize-the-power-of-collaboration/</link>
		<comments>http://artpetty.com/2008/12/23/effective-leaders-recognize-the-power-of-collaboration/#comments</comments>
		<pubDate>Tue, 23 Dec 2008 21:09:57 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[brainstorming]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[ineffective leaders]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[the power of collaboration]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=748</guid>
		<description><![CDATA[The best leaders understand their role in creating the effective working environment, and they understand that part of this is creating the conditions for collaboration to take root and grow.   On the other hand, ineffective leaders find ways to stifle collaboration, often through managing by fear and intimidation.  Negative tactics might drive momentary compliance, but you cannot mandate creativity at the end of a gun barrel.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/23/effective-leaders-recognize-the-power-of-collaboration/' addthis:title='Effective Leaders Recognize The Power of Collaboration ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Your Weekend Reading Suggestions from Management Excellence</title>
		<link>http://artpetty.com/2008/12/12/your-weekend-reading-suggestions-from-management-excellence/</link>
		<comments>http://artpetty.com/2008/12/12/your-weekend-reading-suggestions-from-management-excellence/#comments</comments>
		<pubDate>Fri, 12 Dec 2008 10:05:47 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Best Practices in Innovation]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Business Reading]]></category>
		<category><![CDATA[Clayton Christensen]]></category>
		<category><![CDATA[harvard business review]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Innovators]]></category>
		<category><![CDATA[Reading for Business Professionals]]></category>
		<category><![CDATA[Stimulating Innovation]]></category>
		<category><![CDATA[tuned in]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=580</guid>
		<description><![CDATA[The first article is Finding and Grooming Breakthrough Innovators by Jeffrey Cohn, Jon Katzenbach and Gus Vlak.  Article number two ratchets up the innovation theme with Reinventing Your Business Model by some true heavy hitters.  <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/12/your-weekend-reading-suggestions-from-management-excellence/' addthis:title='Your Weekend Reading Suggestions from Management Excellence ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Leader, What&#8217;s Your Questions to Comments Ratio?</title>
		<link>http://artpetty.com/2008/12/10/leader-whats-your-questions-to-comments-ratio/</link>
		<comments>http://artpetty.com/2008/12/10/leader-whats-your-questions-to-comments-ratio/#comments</comments>
		<pubDate>Wed, 10 Dec 2008 21:05:38 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[creating high performance teams]]></category>
		<category><![CDATA[great questions]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[performance improvement]]></category>
		<category><![CDATA[questions to comments]]></category>
		<category><![CDATA[socrates]]></category>
		<category><![CDATA[socratic method]]></category>
		<category><![CDATA[the art of asking questions]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=565</guid>
		<description><![CDATA[Effective leaders understand that the respectful use of questioning is a powerful performance enhancement tool in the workplace.  A leader’s questions challenge individuals and teams to look at issues from all angles and they help uncover ideas or suggestions that require a bit more baking.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/10/leader-whats-your-questions-to-comments-ratio/' addthis:title='Leader, What&#8217;s Your Questions to Comments Ratio? ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The Pain and Promise of Collaborative Management on Display at Cisco</title>
		<link>http://artpetty.com/2008/12/09/the-pain-and-promise-of-collaborative-management-on-display-at-cisco/</link>
		<comments>http://artpetty.com/2008/12/09/the-pain-and-promise-of-collaborative-management-on-display-at-cisco/#comments</comments>
		<pubDate>Tue, 09 Dec 2008 21:18:02 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Management Innovation]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[Best Practices in Change Management]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Gary Hamel]]></category>
		<category><![CDATA[harvard business review]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[the future of management]]></category>
		<category><![CDATA[transforming the organization]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=556</guid>
		<description><![CDATA[It’s an exciting time to be leading as the pendulum seems to be swinging away from a style of leading and working that minimized the value of the individual to one that emphasizes empowerment, creativity and the freedom for groups and individuals to think and act.   It’s hard to imagine a future where this formula does not produce winners.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/09/the-pain-and-promise-of-collaborative-management-on-display-at-cisco/' addthis:title='The Pain and Promise of Collaborative Management on Display at Cisco ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Planning Ahead for the Week: Three Items for Your Management Excellence “To Do” List</title>
		<link>http://artpetty.com/2008/12/07/planning-ahead-for-the-week-three-items-for-your-management-excellence-%e2%80%9cto-do%e2%80%9d-list/</link>
		<comments>http://artpetty.com/2008/12/07/planning-ahead-for-the-week-three-items-for-your-management-excellence-%e2%80%9cto-do%e2%80%9d-list/#comments</comments>
		<pubDate>Sun, 07 Dec 2008 23:41:56 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Professional Growth]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[blogs on leadership]]></category>
		<category><![CDATA[blogs on management]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[individual development planning]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[management excellence]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[To Do Lists]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=536</guid>
		<description><![CDATA[Every week represents an opportunity to improve your performance as a manager and leader. In spite of the setbacks of the prior week, the fire drills that caught you by surprise and your own lack of follow-through on your goals, every Monday offers a clean slate for you to fill. My very positive intent here is to offer you a few suggestions each week that will inspire your pursuit of continuous improvement.  Enjoy and Prosper! <div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/07/planning-ahead-for-the-week-three-items-for-your-management-excellence-%e2%80%9cto-do%e2%80%9d-list/' addthis:title='Planning Ahead for the Week: Three Items for Your Management Excellence “To Do” List ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Is it Time to Tune Up Your Firm’s Values?</title>
		<link>http://artpetty.com/2008/12/04/is-it-time-to-tune-up-your-firm%e2%80%99s-values/</link>
		<comments>http://artpetty.com/2008/12/04/is-it-time-to-tune-up-your-firm%e2%80%99s-values/#comments</comments>
		<pubDate>Thu, 04 Dec 2008 13:31:10 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Decision-Making]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Values]]></category>
		<category><![CDATA[best practices in leadership]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[corporate values]]></category>
		<category><![CDATA[Management Education]]></category>
		<category><![CDATA[value based management]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=480</guid>
		<description><![CDATA[While Mission is the “reason for being” of a firm, the organization’s clearly stated Values are supposed to define critical behaviors, offer context for decision-making and generally serve as bedrock for defining culture.  And like Mission descriptions, the Values are often collections of lofty thoughts that are so far removed from the minds and actions of employees as to be nearly useless.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/04/is-it-time-to-tune-up-your-firm%e2%80%99s-values/' addthis:title='Is it Time to Tune Up Your Firm’s Values? ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>The Counterintuitive Nature of Management Excellence</title>
		<link>http://artpetty.com/2008/12/02/the-counterintuitive-nature-of-management-excellence/</link>
		<comments>http://artpetty.com/2008/12/02/the-counterintuitive-nature-of-management-excellence/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 15:35:41 +0000</pubDate>
		<dc:creator>Art Petty</dc:creator>
				<category><![CDATA[Crisis Leadership]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Leading Change]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Product Management]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[ayn rand]]></category>
		<category><![CDATA[best practices in management]]></category>
		<category><![CDATA[Deming]]></category>
		<category><![CDATA[Drucker]]></category>
		<category><![CDATA[high-performance]]></category>
		<category><![CDATA[leading during tough times]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[management excellence]]></category>
		<category><![CDATA[Performance Excellence]]></category>

		<guid isPermaLink="false">http://artpetty.com/?p=469</guid>
		<description><![CDATA[It takes no management skill whatsoever to spend a fortune building up clicks and it definitely takes no skill to slash budgets, cut headcount, freeze programs and hunker down and wait out the storm. 
It does take remarkable management courage and skill to run against the crowd and conventional wisdom by investing in strategic initiatives and talent during tough times and resisting the temptation to chase mythical fortunes during boom times.<div class="addthis_toolbox addthis_default_style " addthis:url='http://artpetty.com/2008/12/02/the-counterintuitive-nature-of-management-excellence/' addthis:title='The Counterintuitive Nature of Management Excellence ' ><a href="//addthis.com/bookmark.php?v=250&#38;username=xa-4d2b47597ad291fb" class="addthis_button_compact">Share</a><span class="addthis_separator">&#124;</span><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
	</channel>
</rss>

