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It’s Your Career! Now is the Time to Start Reinventing Yourself

ItsYourCareerNote from Art: Welcome to a new Friday Career Feature here at Management Excellence.  You work hard in your job, but how much time do you spend working ON your career?

When it comes to your career, the best defense is a good offense.

The odds are fairly good that at some point during your career, you will face an unexpected interruption in your employment. The issue isn’t that it happened, it’s what you do once you’re faced with this problem that is critical to your career.

Given that our new normal is one that includes rapid obsolescence of products, technologies, companies and even entire industries, it’s common for the process of recovering from a job loss to be much more about reinvention and much less about traditional search.

5 Ideas to Help You Jump Start Your Next Career Step Before the Old One Disappears:

1. Actions Count. Make the commitment to dealing with this fuzzy, ambiguous topic of, “what do I do if my industry/firm/job disappears?” Thinking about it isn’t good enough. Action begets action. Get up off the couch, turn off the latest episode of (insert your list of favorite mind killing shows) and begin the work of designing your career forward.

2. Cover the Basics. Too busy to finish your degree twenty years ago? That’s going to haunt you now. Fix it. Need a refresh on the MBA? There are plenty of programs available to bring your skills up to speed. Check in with your alma mater or peruse the professional development options available at your Community College.

3. Shed Your Dinosaur Shell. Find someone to teach you how professionals use social media and get out there. Start a blog; learn to tweet; learn to follow and learn how to carefully and respectfully cultivate a LinkedIn network like your next job depends upon it. It might. And while you are at it, bring your technology skills up to speed. If you intend on remaining a part of the broader workforce, you are now in an era and an environment where people who assume the internet has always been there and don’t get why someone might use a phone for anything other than texting, are increasingly the norm.

4. Get Help Navigating If You Are Lost. Not knowing what to do next is a big problem for many who find themselves suddenly sitting on the sidelines and looking out at a game that has completely changed. From Career Counselors to your Alma Mater’s Career Center to Small Business Development Centers (in every county in the U.S.) to your Community College, there are resources out there that can help you define options and paths as well as evaluate the feasibility of following long dormant dreams of your own business. Ask for help. Don’t sit at home waiting for enlightenment.

5. Treat Your Career Reinvention Like a Strategic Planning Project. Assess the environment. Look at your strengths and weaknesses. Map potential opportunities and threats and focus in on the most feasible option Define a series of integrated actions (education, training, network development etc.) and steps that move you towards your best option, and set up performance measures to gauge your progress.

The Bottom-Line for Now:

Consider these ideas as good precautions. It pays to be prepared. Insurance, fire extinguishers and a good “next step” plan are all priceless when you need them, and so is a good “Plan B” for your career.

–Related Reading at Management Excellence: Defining Your Professional Value Proposition

More Professional Development Reads from Art Petty:book cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

Don’t miss the next Leadership Caffeine-Newsletter! Register here

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

 

Art of Managing: Work is Where the Brain Is

Small Ideas Add UpIn the past two weeks there’s been a buzz in the world of business generated by two firms changing longstanding flexible working arrangements. Yahoo CEO Marissa Mayer  announced an end to the firm’s liberal telecommuting policy, and Best Buy CEO Hubert Joly tossed out the firm’s long publicized Results Only Work Environment (ROWE) approach that offered location and time flexibility to non-store employees.

Not incidentally, both firms are fighting for corporate survival.

I suspect that the fundamental problems of two firms who no longer exist for completely obvious reasons, have as their root causes, something much deeper than whether butts are in seats behind the same walls every single day.

Like politics and religion, this topic is personal and controversial. I’ve yet to run into someone who doesn’t have a strong opinion one way or the other. You can intuit my position from the headline of this post.

Not All Roles Demand Physical Proximity:

Certainly, the nature of an individual’s work plays a critical factor in location choice. Some functions are highly interdependent and there’s little option for location or time flexibility. Other roles are highly independent and whether the individual commutes to a cubicle or works from a quiet room in her home and engages via video or audio conferencing is essentially meaningless.

As an experienced executive accustomed to both leading widely dispersed teams at market leading firms, and to working comfortably anywhere I can connect and engage, I struggle to understand the office-only mentality for all positions and all employees.

For firms that are dependent upon engaging and motivating the best available talent, demanding daily physical presence is just dumb. You reduce the size of the target talent pool, increase costs of acquiring, moving, housing and transporting these employees, and any gains in productivity for requiring this class of knowledge or creative workers to be in-office are subjective at best.

The stress of a flexible work-location approach is mostly borne by the remote individuals who may miss opportunities to build relationships that lead to career advancement. Nonetheless, for many groups of knowledge workers, the flexibility is worth the risk.

Sometimes, There’s No Substitute for Being in the Same Room:

I’m a huge fan of periodic (not constant) contact with team members and colleagues for creative and personal reasons. It is essential, even for globally distributed project teams. There are many circumstances where technology is just a poor substitute for sitting down with a group or breaking bread over lunch with your peers. We build relationships best in-person. However, the command for all employees to be in-place and imprisoned 8-5 feels like a carry-over from a bygone era.

The Organization as a Young Tool of Creation:

The organization as a critical tool of management and human invention is a relatively young institution. Frankly, our collective mindset on managing is young as well and hasn’t perhaps yet found the best approaches to harnessing the advances in technology and resources available around the globe and around the clock thanks to globalization.

The troubles of two firms who tried something new and are now retreating from their experimental approaches  shouldn’t dissuade other firms from searching for the balance that works best for their people, their customers and their top and bottom lines. And speaking of the bottom line:

The Bottom-Line for Now:

There’s a world of possibilities in experimenting with the organizational model and location is one of the variables. While the nature of the work should drive the decision, if physical presence isn’t absolutely essential, I’ll take the smartest and most creative people I can find, regardless of location. I’ll figure out how to adapt my management system and technology tools to support their efforts to do their best work.

And yes, one has to wonder whether Mayer and Joly may be fixing the wrong problem.

Additional Resource: from HBR Blog Network-The End of Results Only at Best Buy is Bad News (great post…even greater comments!)

More Professional Development Reads from Art Petty:

Don’t miss the next Leadership Caffeine-Newsletter! Register herebook cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development

Download a free excerpt of Leadership Caffeine (the book) at Art’s facebook page.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

Need help with Feedback? Art’s new online program: Learning to Master Feedback

 Note: for volume orders of one or both books, drop Art a note for pricing information.

Leadership Caffeine: How to Survive a Sudden Promotion Into Leadership

A Cup of Leadership CaffeineOne of the oddities of organizational life is the fairly frequent and sudden promotion of individuals from competent individual contributor to someone responsible for the work of others…supervisor or manager, without any visible sign of mentoring or support for the newly in-charge individual. Congratulations…go get ‘em Tiger.”

Without support, a likely outcome includes a loss of a great individual contributor and the fallout that comes from the introduction of a crappy (inexperienced) manager into a team environment. This problem is epidemic on sales and technical teams, however, no area of the business is immune.

In case you find yourself on the receiving end of one of these “Welcome to Management” roles where your boss and her boss are nowhere to be found and your team is deciding between supporting you or leaving your for road-kill, consider the following ideas.

6 Ideas to Help You Survive a Sudden Promotion into Your First Leadership Role:

1. Understand and Accept Your New Situation. Realistically, no one was hoping to be reporting to you. While you may have technical credibility, you don’t have management credibility and the fact that you are now a decision-maker for work allocation and  hire, promote, fire scenarios just pisses some people off. Oh, and lunch will never be the same. You’re the boss now…not one of the gang. Get over all of the above and get on with your new reality. You need to earn credibility by doing your job fairly and openly.

2. Work Hard to Become Sympatico with Your Boss’s Goals. Whether she is there to help coach or guide you through some of the rough spots of dealing with others, you have to understand what she is on the hook for…and by default what you and your team are accountable for. Push politely to understand your priorities and importantly, how you will be evaluated. Last and not least, share and reinforce these goals and metrics with your team early and often.

3. Don’t Be Afraid to Ask for Developmental Support. Explore options for formal training with your boss and the HR department. While training doesn’t make the leader, it can only help anyone thrust into the world of needing to conduct performance discussions, run productive meetings and deal with group and individual issues. If you get some help here, make certain to be the world’s greatest participant. If you don’t have access to formal resources, recognize that you are immersed in a very challenging self-study course. The good news is that there are an incredible number of great resources available to help via blogs, podcasts and books…you just have to go find them.

4. Ask Your Team. Your team knows more about working together than you might give them credit for. They’ll resent you if you start telling them what to do. Resist your urge to tell, and instead, focus on asking for ideas and input. Then focus on letting people and groups run with their ideas. Put time and effort into knocking down obstacles and watch your credibility grow in real time!

5. Create Risk-Free Opportunities for the Boss to Coach. Most managers have less than a clear idea how to support their first-time leaders. Just because his proactive coaching skills are lacking, you can deftly turn the tables by asking the right questions. Approach the boss with scenarios and ideas and appeal to wisdom and experience in handling similar situations. Almost everyone appreciates an appeal to ego. Fair warning, avoid the following words: “What should I do?”  Those 4 words formed in a question are universally annoying to bosses. They want to hear your ideas.

6. Resist the Urge to Be a Lone Wolf. While the boss might not be engaged daily, she’s watching and judging. Give her ample opportunities to see what you and your team members are doing. You need to be an aggressive but not obnoxious self and team-promoter. Your boss and your team members will appreciate you for it as long as it’s handled properly.

The Bottom-Line for Now:

If you’re suddenly thrust into the turbulent seas of being responsible for the work of others without a visible lifeboat, recognize that it’s up to you to sink or swim. Too many first-timers flail and fail in this circumstance. Take a deep breath of humility and carefully and deliberately focus on helping those above and below.

More Professional Development Reads from Art Petty:

Don’t miss the next Leadership Caffeine-Newsletter! Register herebook cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development

Download a free excerpt of Leadership Caffeine (the book) at Art’s facebook page.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

Need help with Feedback? Art’s new online program: Learning to Master Feedback

 Note: for volume orders of one or both books, drop Art a note for pricing information.

 

 

Leadership Caffeine-5 Priceless Lessons from Amundsen and Scott

image of a coffee cupIn preparation for an upcoming presentation, I’ve become a bit obsessed with studying the 1910 expeditions and race between Roald Amundsen and Robert Falcon Scott to 90-degrees South (the South Pole).  The lessons for leaders and managers practically leap off the pages of this classic example of coping with risk, uncertainty and volatility.

This “Heroic Era” of polar exploration was capped off (really bad pun!) by Amundsen and Scott, in what turned into an adventure where Amundsen beat Scott to the pole and safely returned, crew intact. Sadly, Scott and his crew ultimately perished during their attempted return.

I have Jim Collins to thank for this latest management segue, as he draws upon this same race and the comparison and contrast between Amundsen and Scott in his book with Morten T. Hansen, Great by Choice: Uncertainty, Chaos and Luck-Why Some Thrive Despite them All. (Note: While Collins hooked me, see my suggestions at the end of the post for much deeper reading on the topic.)

The level of preparation that Amundsen and team put into their polar expedition was both monumental and commendable.  All students of project management and management and leadership in general should study this case.  The comparison and contrast between Amundsen’s approach and Scott’s is fascinating and highly relevant to leading initiatives and organizations in today’s turbulent workplace environment.

For the rest of us, here are a few lessons gleaned from my just-started study of this fascinating event.

At Least 5 Key Lessons Gained from Studying Amundsen and Scott:

1. The Conventional Wisdom Isn’t Always Right.  Amundsen’s selection of a previously uncharted path to 90-degrees South was contrary to all of the conventional wisdom of the time.  Long voiced concerns about the stability of the ice in the area kept prior expeditions from considering Amundsen’s starting point. His own painstaking review of the various logs of prior explorers suggested that the geology hadn’t changed much in decades. He decided to take this risk in return for a straighter, shorter (albeit completely unknown) line to his destination. While his choice introduced an element of risk, he viewed the payoff for success as worth it.

How often do you let the conventional wisdom dictate your approach to a complex problem?

2. Focus Means Focus. Amundsen was solely focused on reaching the South Pole. Everything he did…the months of preparation, the customization of his tools…and everything he had done earlier in his life, including, living with the Inuit, led to his preparation for success in the harsh polar environment. Scott had a mixed agenda of exploration and science, and the complexity of doing both contributed in part to his challenges.

It’s always tempting to tag on goals that seem complementary. Beware the dilution and distraction effect. Most of the time we’re best served by clarifying and then laser-focusing on the mission at hand.

 3. Luck Happens-It’s What You Do with It that Counts. In Amundsen’s words: “I may say that this is the greatest factor—the way in which the expedition is equipped—the way in which every difficulty is foreseen, and precautions taken for meeting or avoiding it. Victory awaits him who has everything in order — luck, people call it. Defeat is certain for him who has neglected to take the necessary precautions in time; this is called bad luck.”

Scott’s journal was filled with descriptions of bad luck. In reality, the two expeditions faced much of the same lousy weather luck. One succeeded while the other failed. What we do with our luck…good or bad is completely within our control.

 4. Tailor the Tools to the Mission. While Scott and his crew spent the winter months wiling away their time with lectures (to each other) and reading, Amundsen’s team maintained 8-hour days customizing every single piece of equipment to improve their odds of surviving anything. Both expeditions used the same sledges, but Amundsen’s were modified to reduce the weight considerably. Amundsen redesigned his skis and ski bindings, his crates, his critical paraffin containers and everything else with the idea of safety, security, light-weight, ease of use from set-up to stowing all the driving goal. And he took tips from the Inuit on clothing, opting for a style and material that promoted air circulation and helped managed sweating and heat retention/loss.

Too often we expect our technology tools and generic practices to yield great results. Take a page from Amundsen and tailor your tools to the mission in front of you.

 5. Nobility is Nice, but Practicality Wins. Scott and his crew viewed it as noble to man-haul their sledges and gears. Yes, man-haul. Amundsen knew from his time with the Inuit that dogs were superior haulers and that the issue of calories would eventually determine survival or death. Scott grossly miscalculated the calorie burn from man-hauling, and that combined with poor food depot planning (location, contents, fuel) contributed to his team’s demise. It is reported that Amundsen’s team actually gained weight during their successful return trip.

Pride and nobility goeth before the fall. Don’t get caught up in the nobility of your tactics, when there may well be a better, less-elegant approach to save the project, your job or in Scott’s case, his life.

The Bottom-Line for Now:

All of us live and work in a world filled with chaos and turbulence. Our customers feel it, our suppliers know it and our competitors are coping with it as well.

As Collins and Hansen suggest in Great by Choice: “It’s what you do before the storm comes that most determines how well you’ll do when the storm comes. Those who fail to plan and prepare for instability, disruption, and chaos in advance tend to suffer more when their environments shift from stability to turbulence.”

While, “Be like Amundsen” doesn’t have that commercial jingle sound to it, we will all be better off if we incorporate this explorer’s constancy of purpose and unrelenting focus into our personal and professional endeavors.

Suggested resources:

-What the Race to the South Pole Can Teach You About How to Reach Your Goals (blog post)

-Race to the End: Amundsen, Scott and the Race to the South Pole (book)

More Professional Development Reads from Art Petty:

Don’t miss the next Leadership Caffeine-Newsletter! Register herebook cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development

Download a free excerpt of Leadership Caffeine (the book) at Art’s facebook page.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

Need help with Feedback? Art’s new online program: Learning to Master Feedback

 Note: for volume orders of one or both books, drop Art a note for pricing information.

 

Leadership Development Carnival-Best of 2012

Thanks to Dan McCarthy of Great Leadership by Dan fame, there’s a tremendous collection of favorite leadership blogger posts from last year at this month’s “Best of 2012 Leadership Development Carnival.”

I submitted my own “Leading in the Matrix-7 Ideas to Cultivate the Right Skills” as my most important post of the past year, and I’m still working my way through the great collection of added content here.

Enjoy the reading!

More Professional Development Reads from Art Petty:

Don’t miss the next Leadership Caffeine-Newsletter! Register herebook cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development

Download a free excerpt of Leadership Caffeine (the book) at Art’s facebook page.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting our in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

Need help with Feedback? Art’s new online program: Learning to Master Feedback

 Note: for volume orders of one or both books, drop Art a note for pricing information.