March Leadership Development Carnival at Great Leadership
Filed under: Career, Current Affairs, Leadership, Leadership Carnivals, Leadership Skills, Life and Business, Professional Growth, Your Professional Development "To Do" List
I’m still chuckling over Dan McCarthy’s creativity with his Special Academy Awards Edition of the Leadership Development Carnival! In addition to great content from so many Red Carpet bloggers, Dan has me doing the opening musical and dance number. He clearly forgot to consult with my wife who would have informed him that I have two feet…both left, and my best songs are truly the ones that no one can hear outside of the range of my shower!
Thanks to Dan as always for doing a great job with the Carnival and for adding a fun twist to some great material! If you are looking to continue the festivities as you move through your work week, and you need a little inspiration along the way, the March Leadership Development Carnival is your ideal destination!
Beware Contracting “I’m Right, You’re Wrong” Disease?
Filed under: Leadership, Leadership Skills, Management Education, Professional Growth, Surviving Lousy Leaders, Your Professional Development "To Do" List
It’s time to add another malady to the long list of things that bedevil the many lousy leaders walking unencumbered through our workplaces. It’s called, “I’m Right and You’re Wrong” (IRYW) disease, and while it’s not fatal, it’s clearly annoying to people and debilitating to performance.
Frankly, leaders that suffer from IRYW disease just piss other people off, while stifling creativity and innovation and casually squashing the souls of everyone they encounter.
IRYW sufferers take on many forms, depending upon how far along the disease is in warping their personalities. You might recognize it in one of the following forms:
- The boss that encourages input but never takes it. Ever.
- The boss or co-worker that gets visibly angry when someone disagrees with him/her.
- The manager that habitually throws dissenters under the bus.
- The manager or co-worker that always has to have the last word.
- The leaders that look at you as if you’ve grown two heads when you gather up the courage to share an idea or offer an alternative option.
Unfortunately, we run into this malady in our personal lives as well. We almost all have the relative or friend that is the self-anointed expert and this can be particularly problematic in households when it is a significant other or even an in-law. Feel free to offer up your own coping strategies from these examples…we’ll all learn in the process.
How You Can Avoid Catching “I’m Right, You’re Wrong” Disease:
-Take a daily dose of humility. Remind yourself when you walk in the door that your role is to help others to succeed, not to show everyone how smart you are.
-Set up an early warning system. While granted that it takes a fair amount of emotional intelligence to recognize that this is good, many brilliant and successful leaders cultivate peer relationships where they encourage feedback, including the “quit acting like a jerk” kind. I’ve had two of these colleagues for years, and their occasional clubbing over the head has been remarkably helpful.
-While it’s cliché, hire people smarter than you. Do this right and you’ll not only gain the benefits of their considerable intelligence, but you’ll double your efforts to help them and earn their respect, as you certainly won’t be able to play and get away with IRYW.
-Stay out of environments where you might be tempted to incorrectly assert yourself and damage the group dynamics. Some bosses have no business in group brainstorming sessions. If you’re one, find something else to do.
Surviving a Boss with “I’m Right, You’re Wrong” Disease:
-Recognize that for this individual, it’s really important to feel like they are right. Since were not psychologists here, we’ll have to pass on analyzing childhood issues or assessing other compensating factors and fous on developing some patience.
-A fair number of IRYW sufferers are harmless. They revel in their own seeming brilliance, but their survival instinct allows them to accept ideas and input…especially if they think they prompted the ideas. Again, we’re not psychologists, but you should use some psychology here. Hey, if you are as smart as you think you are, this one should be easy!
-For those that are in the advanced and more dangerous stages of IRYW, this is truly a challenge. I have no qualms attempting to give my boss quality feedback, even if I’m politely telling her that she is an ass, but in these lean job times, many will shy away from that tactic. Either develop moral courage, developing a coping strategy or start looking.
-If this boss provides you latitude to do your work, stay out of his/her way, execute, provide clear, formal updates and if you face a controversial decision, ask for input. Your very professional demeanor may have a neutralizing affect (to some extent) and your asking for input is a reasonable form of managing upwards in this case.
If you as readers have any other advice, we’re all ears!
The Bottom-Line for Now:
Make no bones about it, my emphasis is on working with good people wanting to become great. The failing in all of the writing and talking about effective leadership is that the lousy leaders rarely pay attention and definitely don’t recognize themselves. To those non-readers, enjoy your life For those of you aspiring and growing as professionals, take this as a polite reminder that you don’t need to be right all of the time. If you suddenly finding everyone agreeing with you, you may want to phone a friend and ask for a quick attitude adjustment.
Leadership Caffeine-Learning to Lead in the Project-Focused World
Filed under: Career, Leadership, Leadership Skills, Management Education, Performance, Project Management, Your Professional Development "To Do" List
The rise of “the project” as an important means of competing and creating value has profound implications for those in leadership roles. Unfortunately, in many cases, the evolution in leadership practices has not kept pace with the needs of project teams or the needs of organizations struggling to develop competence at executing on projects.
Our traditional models of leadership emphasize the development of skills and practices that focus on individuals and teams generally operating under the umbrella of a single functional leader. However, firms moving towards a project-focused culture tend to start by overlaying a matrix form project management structure on top of the traditional functional orientation. This new and non-traditional environment offers a host of new problems and challenges for leaders used to being masters of their own domains.
As a sidebar, while the project management discipline is well established and the role of the formal project manager is growing in importance and popularity, both my own anecdotal evidence and the many reports and studies on project performance indicate that we’ve not yet cracked the code on managing projects for success. In my work as a consultant and as a project management educator at the graduate level, I have few qualms in suggesting that the majority of the organizations that attempt what I’ve described above…imposing a matrix format on a functional orientation, struggle and flounder with their projects. Leadership or the lack of appropriate leadership support is a key issue in project failure.
8 Suggestions for Leading and Succeeding Inside the Project Matrix
- First, recognize that the rules of the game have changed. Your mission is no longer about optimizing results within your functional boundaries. Your emphasis is on providing resources and support for teams that aren’t yours.
- You enhance your position by supplying the strongest possible talent for work on project teams, not by hoarding this talent for your own purposes. Pony up.
- Your talent development efforts must now incorporate the development of skills and experience working within the matrix. Translation: you need to help teach and develop individuals that are comfortable and competent working on multiple initiatives for multiple teams.
- From time to time, complex project challenges will require your functional area’s direct support for resolution. This is a time for you and your colleagues to shine. Run, don’t walk and offer your help.
- Be aware of fluctuations and perturbations in the matrix. The brunt of the stress and complexity falls on the people doing the work. Communication, problem-solving, negotiation and prioritization are all complex in a matrix environment, and you can help by stepping in and facilitating solution development. Your efforts to reduce stress and complexity will pay off in the form of increased team performance and improved project execution.
- Hug a project manager today. OK, maybe not literally, but it’s a great practice to reach out and cultivate a relationship with your firm’s project managers. These busy individuals are at the epicenter of a firm’s key initiatives and have a unique view on the challenges, opportunities and the organization’s talent pool. Plus, develop a good reputation for supporting the project managers and this will pay dividends when you are looking for support for initiatives that impact your area of responsibility.
- Leverage the emerging project environment to expand your reach and grow your career. Top management is looking for leaders that understand how to help make things happen in an increasingly complex and hostile global marketplace. Your active involvement and contribution to project team success will highlight that you’ve moved beyond yesterday’s approaches to leading.
- Master the role of project sponsor. If you are at the level where you are eligible to serve as a project sponsor, sign-on and do everything possible to help the project succeed. Don’t make the common mistake of viewing this role as a token or honorary position. Good sponsors work hard to support their project teams. And don’t forget the Kevlar vest for others outside your project team that will have plenty of reason to take aim should things go wrong. This is the time when great sponsors shine.
The Bottom-Line for Now:
Never turn down an opportunity to enhance your leadership skills. The increasingly important project-orientation of organizations offers a myriad of opportunities for you to develop new skills and try on new approaches. You can remain stubborn and insist on leading from a functional view-point, but in this case, your view might just be from the back of the unemployment line. It’s time to enter the matrix.
Leadership Caffeine: Teach, Don’t Tell
Filed under: Career, Leadership, Leadership Caffeine, Leadership Skills, Performance, Talent Management, Your Professional Development "To Do" List
I discovered a long time ago that I was much more effective as a leader and as a father (a much harder job to get right!) if I adopted an approach that emphasized teaching over telling.
While there are circumstances where telling is appropriate…the battlefield, the operating room, perhaps the football field and a few others that I’m sure that I would think of if given enough time, most people prefer to learn, not to carry out orders.
Learning engages the senses, opens the mind, creates new neural connections and challenges us to push beyond our routine thoughts and actions.
Good leaders develop an approach that incorporates teaching while emphasizing performance. The two are not only, not mutually exclusive, they are complementary.
Consider:
- The sales manager that observes and coaches her sales representatives will win out every year over the manager that berates poor performers and then demands performance at the end of a metaphorical gun barrel.
- The CEO that consistently and respectfully asks tough strategic and execution questions is teaching his team members how to focus on the important issues of value creation and performance.
- The shop floor supervisor that asks for input on solving quality problems is teaching people that their ideas count when it comes to making improvements.
- The journeyman carpenter that teaches by showing and then leaving the apprentice alone to try the same task, is inspiring by showing confidence and encouraging independent effort.
5 Rules for Teaching Leaders to Live By:
- Recognize that the additional time investment that you make in teaching will come back to you in dividends many times over.
- Resist the urge to bark an order even if you know exactly what needs to be done.
- Use questions as powerful teaching tools.
- If you must “Tell,” provide an explanation. Proper context for a “do this” ensures that some learning takes place.
- Mistakes are teachable moments. Resist the urge to pounce and strive to help all parties extract the lessons.
And as a parent, try doubling or tripling the amount of time that you spend teaching and please resist the urge to pull out the infamous, “Because I said so.”
The Bottom-Line for Now:
The old model of command and control leadership falls on rebellious and increasingly deaf ears in a workplace of boomers reinventing themselves, millennials finding their way and all of us striving to deal with the new complexity that is our world. It’s time to step up and teach.
I am reminded of a comment attributed to the late and great jazz trumpeter and band leader, Maynard Ferguson, who devoted an incredible amount of time to teaching and inspiring aspiring band students around the country. While I’m certain that I’m grossly paraphrasing his comment, it went something like, Why would you do anything else, when you can teach? His band members of course referred to him as The Boss.
It’s time to quit telling and start teaching. Why not start today?
Personal Responsibility and Success: Quit Shooting Yourself in the Foot!
Filed under: Career, Life and Business, Making Decisions, Performance, Professional Growth, Your Professional Development "To Do" List
I’ve been harping on personal responsibility at least once per week recently, and can’t quite get it out of my system. I’m bombarded daily with too many examples of people that fail to take responsibility for their actions and in the process, often stop one step short of success.
One of my as yet unresolved points of personal inquiry (and wonder), involves those individuals in businesses and in graduate and undergraduate classes that are seemingly armed with their fair share of intellectual gifts and raw capabilities, but that still manage to metaphorically shoot themselves in one or both feet with alarming regularity. Or, if you prefer this visual, they regularly snatch defeat from the jaws of victory!
My question: “What’s up with you people?”
My advice: “Cut it out!”
Jim Collins, the author of Good to Great and most recently, How the Mighty Fall, suggests that greatness is not a function of circumstances, but rather the result of a series of conscious choices. While Collins is referencing organizations in his point, the same shoe fits for individuals. Or at least the shoe would fit, if people didn’t have their feet wrapped in bandages from all of the foot-shooting going on in the workplace and in classrooms.
All Too-Common Examples:
- Adult students everywhere that don’t show up on time, don’t complete work and don’t participate. What are you paying for? What do you hope to get out of the experience? Jump in, do the work, participate and you’ll learn a lot more and you actually might find the experience enjoyable.
- Individuals that believe that bigger forces are working against them. I hear some remarkable excuses from otherwise smart people. The excuses generally have nothing to do with their own personal failings, and everything to do with a series of events that conspired to defeat them for the task in question. You sound like an idiot making these excuses. Give it up.
- Everyone in the business environment that has 20:20 vision that allows them to see with remarkable clarity the faults of their team members and colleagues. It seems like a big mirror is in order here. If these people don’t start looking in it first before looking around for those to blame, perhaps someone should “metaphorically” hit them over the head with it.
- The Apologists that actually seem to accept personal responsibility and apologize profusely for their transgressions. Every week. Over and over again. And again. Hey, guess what. After the first apology, we all know that we’re dealing with a serial apologizer who uses this tool as part of their survival strategy. Given a little time, you become transparent to all of us.
The Bottom-Line:
You are in control of your own actions. You decide every day and with every activity to be successful or to fail. I respect your right to decide to fail, but don’t blame fate, the forces, everyone else and for crying out loud, quit apologizing every time you decide to fail. And if the failure track is getting old, why don’t you decide to succeed next time…and then do what it takes to make it happen. It actually takes less energy and feels a lot better than all of the other failure-coping approaches that you apply.
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