http://artpetty.com Leadership, Management and Professional Development Tue, 22 May 2012 11:58:03 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 copyright by Art Petty, 2011 art.petty@artpetty.com (Art Petty) art.petty@artpetty.com (Art Petty) 1440 http://artpetty.com/wp-content/uploads/2011/07/Lcpodcast144x144.png http://artpetty.com 144 144 http://artpetty.com/feed/podcast Leadership Caffeine Podcast Host Art Petty interviews leaders, leadership authors, management thinkers and other professionals about creating high performance teams and organizations and developing effective leaders at all levels, during this weekly program. The goal is to share practical, powerful ideas to help listeners improve their performance and the performance of their teams and organizations. Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff'l, Dev Art Petty Art Petty art.petty@artpetty.com no no http://artpetty.com/2012/05/22/new-leader-tuesday-beware-under-or-over-managing/ http://artpetty.com/2012/05/22/new-leader-tuesday-beware-under-or-over-managing/#comments Tue, 22 May 2012 11:54:50 +0000 Art Petty http://artpetty.com/?p=7714 The first year of your first job responsible for others (supervisor, lead, manager) is the early-awkward phase. Your technical or functional expertise and someone’s perception of your potential for leadership got you here. Your as of yet undeveloped or at least under-developed communication and coordination skills are what will carry you forward. Here are 5 suggestions to help you get this right.

]]> http://artpetty.com/2012/05/22/new-leader-tuesday-beware-under-or-over-managing/feed/ 0 http://artpetty.com/2012/05/20/just-one-thing-services-are-performances/ http://artpetty.com/2012/05/20/just-one-thing-services-are-performances/#comments Sun, 20 May 2012 22:57:11 +0000 Art Petty http://artpetty.com/?p=7700 Few things evoke as much negative emotion in otherwise kind and gentle souls as a bad experience as a customer. Focus in your mind on your last really bad customer service experience and you can sense the tension in your neck growing along with the rise in blood pressure. That bad experience becomes “the company” for us. What do your team's performances say about you as a leader and about your firm?

]]> http://artpetty.com/2012/05/20/just-one-thing-services-are-performances/feed/ 6 http://artpetty.com/2012/05/17/leadership-caffeine-podcast-executive-coach-mary-jo-asmus/ http://artpetty.com/2012/05/17/leadership-caffeine-podcast-executive-coach-mary-jo-asmus/#comments Thu, 17 May 2012 13:00:17 +0000 Art Petty http://artpetty.com/?p=7677 There’s a secret to why I have so much fun producing this podcast. I only interview people who fascinate and inspire with their ideas. The subject of this interview, , Executive Coach, business owner at Aspire CS and popular leadership blogger, Mary Jo Asmus, hits the bullseye on all criteria.

]]> http://artpetty.com/2012/05/17/leadership-caffeine-podcast-executive-coach-mary-jo-asmus/feed/ 0 0:29:40 There’s a secret to why I have so much fun producing this podcast. I only interview people who fascinate and inspire with their ideas. The subject of this interview, , Executive Coach, business owner at Aspire CS and popular leadership blogger, Mary[...] There’s a secret to why I have so much fun producing this podcast. I only interview people who fascinate and inspire with their ideas. The subject of this interview, , Executive Coach, business owner at Aspire CS and popular leadership blogger, Mary Jo Asmus, hits the bullseye on all criteria. Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff'l, Dev Art Petty no no http://artpetty.com/2012/05/15/new-leader-tuesday-gaining-critical-context-for-your-teams-mission/ http://artpetty.com/2012/05/15/new-leader-tuesday-gaining-critical-context-for-your-teams-mission/#comments Tue, 15 May 2012 14:05:21 +0000 Art Petty http://artpetty.com/?p=7672 Many first-time leaders are given the equivalent of “battlefield” promotions with no more context than, “You’ve done a great job, you’re in charge.” If you end up on the receiving side of this “Go get ‘em Tiger,” philosophy of leadership development, it’s important for you to quickly gain context for your team’s role and accountabilities.

]]> http://artpetty.com/2012/05/15/new-leader-tuesday-gaining-critical-context-for-your-teams-mission/feed/ 1 http://artpetty.com/2012/05/14/just-one-thing-vary-your-routine-for-a-change/ http://artpetty.com/2012/05/14/just-one-thing-vary-your-routine-for-a-change/#comments Mon, 14 May 2012 14:23:19 +0000 Art Petty http://artpetty.com/?p=7660 Routines are comfortable..and at the risk of being redundant, habit forming. Eventually, routines become mind numbing. Here are five ideas to help jump-start your thoughts on breaking the routine:

]]> http://artpetty.com/2012/05/14/just-one-thing-vary-your-routine-for-a-change/feed/ 2 http://artpetty.com/2012/05/07/leadership-caffeine-7-suggestions-to-strengthen-your-groups-performance/ http://artpetty.com/2012/05/07/leadership-caffeine-7-suggestions-to-strengthen-your-groups-performance/#comments Mon, 07 May 2012 13:13:08 +0000 Art Petty http://artpetty.com/?p=7653 Performance counts. Efforts are nice, but ultimately, you are evaluated on the results of your team, not the amount of work you put into achieving your results. Here are 7 ideas to promote high performance with your team:

]]> http://artpetty.com/2012/05/07/leadership-caffeine-7-suggestions-to-strengthen-your-groups-performance/feed/ 5 http://artpetty.com/2012/05/04/leadership-caffeine-podcast-getting-ahead-with-joel-garfinkle/ http://artpetty.com/2012/05/04/leadership-caffeine-podcast-getting-ahead-with-joel-garfinkle/#comments Fri, 04 May 2012 16:19:28 +0000 Art Petty http://artpetty.com/?p=7567 Unfortunately, good work alone is not always enough to stand-out from the crowd. In a noisy, competitive workplace, where others choose us for big projects and new opportunities, finding a way to stand-out...while not becoming one of those aforementioned obnoxious characters, is a fact of life. Joel Garfinkle, a leading executive coach, speaker and author, offers some excellent and practical guidance on this important but awkward topic in his latest book, Getting Ahead-Three Steps to Take Your Career to the Next Level.

]]> http://artpetty.com/2012/05/04/leadership-caffeine-podcast-getting-ahead-with-joel-garfinkle/feed/ 4 0:32:33 Unfortunately, good work alone is not always enough to stand-out from the crowd. In a noisy, competitive workplace, where others choose us for big projects and new opportunities, finding a way to stand-out...while not becoming one of those aforement[...] Unfortunately, good work alone is not always enough to stand-out from the crowd. In a noisy, competitive workplace, where others choose us for big projects and new opportunities, finding a way to stand-out...while not becoming one of those aforementioned obnoxious characters, is a fact of life. Joel Garfinkle, a leading executive coach, speaker and author, offers some excellent and practical guidance on this important but awkward topic in his latest book, Getting Ahead-Three Steps to Take Your Career to the Next Level. Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff'l, Dev Art Petty no no http://artpetty.com/2012/05/03/moving-forward-on-what-matters/ http://artpetty.com/2012/05/03/moving-forward-on-what-matters/#comments Thu, 03 May 2012 14:37:28 +0000 Art Petty http://artpetty.com/?p=7549 Whether professional or personal, it seems that most of us carry around ideas and dreams that inspire us and give us hope for our future. Unfortunately, many of us don't do much more than think about those dreams as they age and then spoil in our mental cellars. Here are 6 slightly different ideas to help you get going on pursuing yours:

]]> http://artpetty.com/2012/05/03/moving-forward-on-what-matters/feed/ 12 http://artpetty.com/2012/04/30/dont-get-blindsided-by-organizational-politics/ http://artpetty.com/2012/04/30/dont-get-blindsided-by-organizational-politics/#comments Mon, 30 Apr 2012 15:45:05 +0000 Art Petty http://artpetty.com/?p=7536 For all of us, ignoring this very real human behavior that manifests itself as organizational politics, is a sure-fire way to end up at best on the fringe of irrelevance, and at worst, to end up outside, wondering what happened. Here are 7 ideas you can apply to "play politics" and maintain your integrity:

]]> http://artpetty.com/2012/04/30/dont-get-blindsided-by-organizational-politics/feed/ 2 http://artpetty.com/2012/04/26/leadership-caffeine-podcast-brook-manville-on-judgment-calls/ http://artpetty.com/2012/04/26/leadership-caffeine-podcast-brook-manville-on-judgment-calls/#comments Thu, 26 Apr 2012 12:12:04 +0000 Art Petty http://artpetty.com/?p=7498 Run a literature search on decision-making, and you'll find a broad range of content, much of it focused on the cognitive issues and traps surrounding the process, and the balance focused on the disasters so widely dissected in our culture. For a fresh and refreshing view, enter Tom Davenport and Brook Manville with their book, Judgment Calls-12 Stories of Big Decisions and the Teams that Got Them Right.

]]> http://artpetty.com/2012/04/26/leadership-caffeine-podcast-brook-manville-on-judgment-calls/feed/ 0 0:30:56 Run a literature search on decision-making, and you'll find a broad range of content, much of it focused on the cognitive issues and traps surrounding the process, and the balance focused on the disasters so widely dissected in our culture. For a f[...] Run a literature search on decision-making, and you'll find a broad range of content, much of it focused on the cognitive issues and traps surrounding the process, and the balance focused on the disasters so widely dissected in our culture. For a fresh and refreshing view, enter Tom Davenport and Brook Manville with their book, Judgment Calls-12 Stories of Big Decisions and the Teams that Got Them Right. Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff'l, Dev Art Petty no no http://artpetty.com/2012/04/24/leadership-caffeine-listen-with-intent/ http://artpetty.com/2012/04/24/leadership-caffeine-listen-with-intent/#comments Tue, 24 Apr 2012 13:54:38 +0000 Art Petty http://artpetty.com/?p=7503 Yesterday, a valued colleague described a fascinating professional interaction and used the phrase, “listening with intent.”While I imagine it is something on the level of “seek first to understand,” the phrasing works for me. It connotes a significant and deep personal investment in focusing on another human…something lacking from most of our interchanges in life and in the workplace.

]]> http://artpetty.com/2012/04/24/leadership-caffeine-listen-with-intent/feed/ 6 http://artpetty.com/2012/04/19/professional-courtesy/ http://artpetty.com/2012/04/19/professional-courtesy/#comments Thu, 19 Apr 2012 14:05:41 +0000 Art Petty http://artpetty.com/?p=7491 The issue of professional courtesy (or seeming lack thereof) came up at a recent networking group meeting. With permission, I’m sharing the spontaneous suggestion list we generated, including ideas for live and social media settings. Please add to the list and let’s all strive to put these into practice in real-time. At Least 15 Ideas to Help Bring Professional Courtesy Back:

]]> http://artpetty.com/2012/04/19/professional-courtesy/feed/ 8 http://artpetty.com/2012/04/17/the-cruel-bitter-and-crushing-taste-of-dump-truck-feedback/ http://artpetty.com/2012/04/17/the-cruel-bitter-and-crushing-taste-of-dump-truck-feedback/#comments Tue, 17 Apr 2012 13:24:27 +0000 Art Petty http://artpetty.com/?p=7481 Right after avoiding it, the most commonly employed managerial strategy for dealing with feedback is, delaying it. The first approach is poor form… the latter approach is cruel.

]]> http://artpetty.com/2012/04/17/the-cruel-bitter-and-crushing-taste-of-dump-truck-feedback/feed/ 7 http://artpetty.com/2012/04/11/leading-in-the-matrix/ http://artpetty.com/2012/04/11/leading-in-the-matrix/#comments Wed, 11 Apr 2012 15:07:27 +0000 Art Petty http://artpetty.com/?p=7465 If speed, adaptability, learning…and the need to innovate are more than buzzwords and corporate clichés, but in fact are the requirements for success in this fast-moving world, then building cultures, teams and people capable of succeeding in the matrix must be a priority.

]]> http://artpetty.com/2012/04/11/leading-in-the-matrix/feed/ 5 http://artpetty.com/2012/04/09/leadership-caffeine-for-a-change-do-something-unconventionally-unorthodox/ http://artpetty.com/2012/04/09/leadership-caffeine-for-a-change-do-something-unconventionally-unorthodox/#comments Mon, 09 Apr 2012 14:11:35 +0000 Art Petty http://artpetty.com/?p=7458 We tend to love our life and work routines. They are comfortable and comforting. And while there’s a certain amount of routine that’s inherent in successfully running any organization, the best leaders seek and create opportunities to breakaway from the mind-numbing, sense-dulling pursuit of routine. Here are 5 ideas to stimulate your own-thinking on breaking the routine with your team:

]]> http://artpetty.com/2012/04/09/leadership-caffeine-for-a-change-do-something-unconventionally-unorthodox/feed/ 0 http://artpetty.com/2012/04/04/web-construction-update/ http://artpetty.com/2012/04/04/web-construction-update/#comments Wed, 04 Apr 2012 15:45:15 +0000 Art Petty http://artpetty.com/?p=7454 I’m erring on the side of sharing a little more rather than a little less on some of the work going on here. A few days ago, I highlighted upcoming changes. Last night, the new format for the site went live, although much work continues on content refinement and new content and resource creation. A [...]

]]> http://artpetty.com/2012/04/04/web-construction-update/feed/ 0 http://artpetty.com/2012/04/04/leadership-caffeine-podcast-14-bob-frisch-on-whos-in-the-room/ http://artpetty.com/2012/04/04/leadership-caffeine-podcast-14-bob-frisch-on-whos-in-the-room/#comments Wed, 04 Apr 2012 15:13:21 +0000 Art Petty http://artpetty.com/?p=7410 Bob Frisch is one smart professional, with some great guidance for senior managers and CEO's in his new book: "Who's In the Room? How Great Leaders Structure and Manage the Teams Around Them." His lifetime experience as a strategy consultant working with senior management teams comes through loud and clear as he shares some fairly blunt and important perspectives on how decisions at the top are really made.

]]> http://artpetty.com/2012/04/04/leadership-caffeine-podcast-14-bob-frisch-on-whos-in-the-room/feed/ 1 0:32:11 Bob Frisch is one smart professional, with some great guidance for senior managers and CEO's in his new book: "Who's In the Room? How Great Leaders Structure and Manage the Teams Around Them." His lifetime experience as a strategy consultant working[...] Bob Frisch is one smart professional, with some great guidance for senior managers and CEO's in his new book: "Who's In the Room? How Great Leaders Structure and Manage the Teams Around Them." His lifetime experience as a strategy consultant working with senior management teams comes through loud and clear as he shares some fairly blunt and important perspectives on how decisions at the top are really made. Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff'l, Dev Art Petty no no http://artpetty.com/2012/04/02/leadership-caffeine-why-you-might-want-to-pause-before-voicing-that-decision/ http://artpetty.com/2012/04/02/leadership-caffeine-why-you-might-want-to-pause-before-voicing-that-decision/#comments Mon, 02 Apr 2012 13:46:27 +0000 Art Petty http://artpetty.com/?p=7404 Teaching others to employ effective decision-making processes is one of the most important and often ignored responsibilities of those in leadership roles. Unfortunately, training your team to look to you for the calls on how to fix problems and move forward is much easier than teaching your team members to stand on their own for most issues.

]]> http://artpetty.com/2012/04/02/leadership-caffeine-why-you-might-want-to-pause-before-voicing-that-decision/feed/ 2 http://artpetty.com/2012/04/01/website-construction-pardon-our-dust/ http://artpetty.com/2012/04/01/website-construction-pardon-our-dust/#comments Sun, 01 Apr 2012 17:23:46 +0000 Art Petty http://artpetty.com/?p=7387 Much like the orange road construction signs springing up like dandelions on a Chicago lawn in April, you'll notice some construction challenges here at artpetty.com and the Management Excellence blog. We are in the process of updating the website and it is highly likely this will occasionally impede navigation temporarily. Blog posts will continue as usual.

]]> http://artpetty.com/2012/04/01/website-construction-pardon-our-dust/feed/ 3 http://artpetty.com/2012/03/30/marketing-myopia-redux/ http://artpetty.com/2012/03/30/marketing-myopia-redux/#comments Fri, 30 Mar 2012 17:31:07 +0000 Art Petty http://artpetty.com/?p=7322 It amazes and disappoints me all at the same time how many businesses have no clue what their customers really need from them. This problem is epidemic in the technology world (consumer electronics and business technology) in particular, where feature, function and price wars continue to dominate the landscape in spite of the reality that most of us buy for reasons other than feature, function or price.

]]> http://artpetty.com/2012/03/30/marketing-myopia-redux/feed/ 4 http://artpetty.com/2012/03/28/leaders-principles-and-the-pursuit-of-high-performance-teams/ http://artpetty.com/2012/03/28/leaders-principles-and-the-pursuit-of-high-performance-teams/#comments Wed, 28 Mar 2012 15:30:22 +0000 Art Petty http://artpetty.com/?p=7315 Every high performance team I’ve experienced as a participant, a sponsor or an outside advisor, was governed by an overarching set of principles or values that formed and framed the culture. And while good words alone don’t create success, the combination of the leaders and participants living and acting according to those words everyday made things work.

]]> http://artpetty.com/2012/03/28/leaders-principles-and-the-pursuit-of-high-performance-teams/feed/ 2 http://artpetty.com/2012/03/26/leadership-caffeine-6-reasons-why-you-should-pass-on-the-happy-hour-invite/ http://artpetty.com/2012/03/26/leadership-caffeine-6-reasons-why-you-should-pass-on-the-happy-hour-invite/#comments Mon, 26 Mar 2012 14:47:25 +0000 Art Petty http://artpetty.com/?p=7305 Just say “No” to the post-work invite from the team for the beer. While you’ll feel torn because you enjoy social time as much as the next person, pay attention to that little voice in your mind trying to get your attention with, “You shouldn’t, you’re the boss.” No moralizing here. I’ve simply known too many who shut this voice out and paid with their credibility and on a few occasions, their jobs. Not convinced? Here are 6 reasons why I believe you should pass on the post-work happy hour invite:

]]> http://artpetty.com/2012/03/26/leadership-caffeine-6-reasons-why-you-should-pass-on-the-happy-hour-invite/feed/ 32 http://artpetty.com/2012/03/21/leadership-caffeine-podcast-free-the-idea-monkey-with-g-michael-maddock/ http://artpetty.com/2012/03/21/leadership-caffeine-podcast-free-the-idea-monkey-with-g-michael-maddock/#comments Wed, 21 Mar 2012 21:39:31 +0000 Art Petty http://artpetty.com/?p=7290 After a brief hiatus, the Leadership Caffeine podcast is back! I'm excited to be on the air again and I'm excited about the great line-up of experts, authors and executives ready to share their big ideas! Speaking of big ideas, there's no one better to kick us off for this round of podcasts than G. Michael Maddock (Mike), the leader of the innovation agency Maddock-Douglas, author of multiple books, serial entrepreneur and someone who is a one-person idea generating machine. Mike is here with his latest literary effort: "Free the Idea Monkey...to focus on what matters most," a follow-on to his excellent book, Brand New: Solving the Innovation Paradox.

]]> http://artpetty.com/2012/03/21/leadership-caffeine-podcast-free-the-idea-monkey-with-g-michael-maddock/feed/ 2 0:33:43 After a brief hiatus, the Leadership Caffeine podcast is back! I'm excited to be on the air again and I'm excited about the great line-up of experts, authors and executives ready to share their big ideas! Speaking of big ideas, there's no one bet[...] After a brief hiatus, the Leadership Caffeine podcast is back! I'm excited to be on the air again and I'm excited about the great line-up of experts, authors and executives ready to share their big ideas! Speaking of big ideas, there's no one better to kick us off for this round of podcasts than G. Michael Maddock (Mike), the leader of the innovation agency Maddock-Douglas, author of multiple books, serial entrepreneur and someone who is a one-person idea generating machine. Mike is here with his latest literary effort: "Free the Idea Monkey...to focus on what matters most," a follow-on to his excellent book, Brand New: Solving the Innovation Paradox. Caffene, Ldrshp, Profesional, Dev, Ledership, Ldrshp, Caffeine, Proff'l, Dev Art Petty no no http://artpetty.com/2012/03/21/energy-engagment-and-some-science-to-support-high-performance-team-development/ http://artpetty.com/2012/03/21/energy-engagment-and-some-science-to-support-high-performance-team-development/#comments Wed, 21 Mar 2012 14:11:05 +0000 Art Petty http://artpetty.com/?p=7281 As a lifelong team participant and now devotee of leveraging the power of teams, I was fascinated and excited to see the article, “The New Science of Building Great Teams,” in the April, 2012 issue of Harvard Business Review. I suspect we are all for adding some science to the stick, squishy and often problematic issue of how to get people to not only play nice together in the sandbox, but how to do so at a sustained high-level of performance. Here are a few thoughts and "blink reactions" to this interesting article and study:

]]> http://artpetty.com/2012/03/21/energy-engagment-and-some-science-to-support-high-performance-team-development/feed/ 2 http://artpetty.com/2012/03/19/at-least-10-more-things-to-stop-doing-if-youre-the-boss/ http://artpetty.com/2012/03/19/at-least-10-more-things-to-stop-doing-if-youre-the-boss/#comments Mon, 19 Mar 2012 13:26:16 +0000 Art Petty http://artpetty.com/?p=7275 A few years ago, I wrote a post entitled, “At Least 20 Things to Stop Doing as a Leader” Reader comments quickly quadrupled that number. It seems there's no shortage of Bad Boss habits. Here’s a few more "fresh" suggestions provided by clients for publication purposes since I wrote the original post. (Note to readers, this and the predecessor post with comments are ideal for printing and quietly leaving behind on the boss’s chair.)

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