Comments on: Dumb Luck and Employee Happiness-One Works and the Other Doesn’t? http://artpetty.com/2009/04/14/dumb-luck-and-employee-happiness-one-works-and-the-other-doesnt/ Leadership, Management and Professional Development Mon, 21 May 2012 11:19:51 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Art Petty http://artpetty.com/2009/04/14/dumb-luck-and-employee-happiness-one-works-and-the-other-doesnt/#comment-2131 Art Petty Tue, 14 Apr 2009 20:21:55 +0000 http://artpetty.com/?p=1492#comment-2131 Thanks, Phil for your valuable perspectives. I'm right there with you. I had to read the articles a few times to wonder if I was losing it. I'll stick to the "we create our luck," and "my happy employees do great things" perspectives as well. -Art Thanks, Phil for your valuable perspectives. I’m right there with you. I had to read the articles a few times to wonder if I was losing it. I’ll stick to the “we create our luck,” and “my happy employees do great things” perspectives as well.

-Art

]]> By: Phil Myers http://artpetty.com/2009/04/14/dumb-luck-and-employee-happiness-one-works-and-the-other-doesnt/#comment-2130 Phil Myers Tue, 14 Apr 2009 20:12:47 +0000 http://artpetty.com/?p=1492#comment-2130 Art, Will have to avoid these HBR articles unless I've taken my blood pressure medicine beforehand. Couldn't disagree with either premise more. I'll leave the luck one alone since it's a ridiculous premise (everyone knows good companies and athletes seem to make their own good luck don't they!?). The second one on employee satisfaction is the one that really loses me. We've found that 'great' companies are the ones who best balance employee, customer and shareholder satisfaction. It's the three legged stool analogy. When any one of the three is out of balance (too dominant or too passive), the company has a built-in tension that erodes performance. A leaders most significant job is ensure that they remain focused on how to make each of these three work together. But I guess if they did, that would just be lucky right? Keep up the good work, Phil Art,

Will have to avoid these HBR articles unless I’ve taken my blood pressure medicine beforehand. Couldn’t disagree with either premise more. I’ll leave the luck one alone since it’s a ridiculous premise (everyone knows good companies and athletes seem to make their own good luck don’t they!?). The second one on employee satisfaction is the one that really loses me. We’ve found that ‘great’ companies are the ones who best balance employee, customer and shareholder satisfaction. It’s the three legged stool analogy. When any one of the three is out of balance (too dominant or too passive), the company has a built-in tension that erodes performance. A leaders most significant job is ensure that they remain focused on how to make each of these three work together.

But I guess if they did, that would just be lucky right?

Keep up the good work,

Phil

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