Comments on: Hey Tech Marketers, How About Helping Your Customers Solve Problems http://artpetty.com/2009/03/31/hey-tech-marketers-how-about-helping-your-customers-solve-problems/ Leadership, Management and Professional Development Mon, 21 May 2012 11:19:51 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Mark Allen Roberts http://artpetty.com/2009/03/31/hey-tech-marketers-how-about-helping-your-customers-solve-problems/#comment-1694 Mark Allen Roberts Tue, 31 Mar 2009 18:12:23 +0000 http://artpetty.com/?p=1400#comment-1694 I enjoyed your post! The advice you provide is sound for every business and every economic climate. However in today’s economy the shell game sales approach not only is ineffective, but it creates an interruption that makes me loose trust. People still buy from people and once you lose trust you never win it back 100%. Find the customers problem, explain how you solve that problem, and by all means if you don’t solve it don’t say you do. Instead send their need to someone in your network that can solve their problem. Mark I enjoyed your post!

The advice you provide is sound for every business and every economic climate. However in today’s economy the shell game sales approach not only is ineffective, but it creates an interruption that makes me loose trust.

People still buy from people and once you lose trust you never win it back 100%.

Find the customers problem, explain how you solve that problem, and by all means if you don’t solve it don’t say you do. Instead send their need to someone in your network that can solve their problem.

Mark

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